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Mercedes-Benz of North Scottsdale

Phoenix, AZ

4.9
764 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 764 reviews

October 28, 2020

Anthony is a great service technician and Barry the greeter is always pleasant- made an appointment at the other dealer by mistake and changed back to N. Scottsdale More

by Lharper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
October 23, 2020

Don Scott Montgomery, in your finance department, did an outstanding job of preparing the estimate and agreement for my SL 550 Extended Warranty. He was knowledgeable, listened carefully, and answered all o More

by ssuelarsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Scott Montgomery , Remington Logue, Craig Zielinski, Mike Stoops
October 21, 2020

Great service. Good new and used car selection. Knowledgeable sales and service. No pressure for service or sales. Service identifies required work when needed and identified optional. More

by martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mendes, Mike Stoops
October 16, 2020

Always easy to schedule with the Service team. They provide a loner when necessary and it is an easy return process, and they have an excellent texting system to keep you informed of progress and arran More

by madeshay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gordon, Steve Bundy, Mike Stoops
October 13, 2020

Estimated time held true and the price came in under the estimate given to me at the time of checkin. Having the rental car facility within kept me productive during this repair. More

by jerburnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cummins
October 10, 2020

Came into the dealership without an appointment. My air conditioning wasn’t working. They got right on my problem and in no time at all had ordered the part and I was on my way home in a rental. Very effe More

by ihava40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
October 09, 2020

Very personalized service while watching out for our best interest. We have never had to worry about the quality of work. Highly recommend this location! More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lamb
October 09, 2020

Made my appointment online, showed up was given estimate on price and timeframe.. was finished earlier, and $100 less than estimated. 2 thumbs up always! More

by skincaregal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
October 07, 2020

Ken Lamb provided excellent service!! Knows his product! I can always count on him!!! Always has my car ready and cleaned...fast and friendly always More

by Salsaqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lamb
Oct 07, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review. We will be sure to thank Ken for providing you with excellent service. We look forward to working with you again.

October 05, 2020

I arrived for my appointment time and was greeted promptly. Information was exchanged, service needs were noted and rental car was made ready for my use while my car was serviced. My car was ready in More

by Smoketree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bundy
Oct 06, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for taking the time to write a review! We are thrilled to hear you are satisfied with the high level of customer service you received with Steve and with your repairs! We appreciate your positive feedback, and we look forward to working with you for years to come!

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