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Mercedes-Benz of North Scottsdale
Phoenix, AZ
764 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 25, 2020
John was very pleasant and refreshingly funny; a welcome during these times. I felt I got very good, honest service. All went smoothly and I’m happy to have my vehicle back home. during these times. I felt I got very good, honest service. All went smoothly and I’m happy to have my vehicle back home. More
by vanmos
Employees Worked With
John Cummins
August 20, 2020
Great dealership because of great service Knowledgeable Great dealership because of great service Knowledgeable Service Advisors and obviously well trained Techs Great communicators which is greatly Great dealership because of great service Knowledgeable Service Advisors and obviously well trained Techs Great communicators which is greatly appreciated...I always feel like I’m kept in the loop More
by Al L
Employees Worked With
Tia Murphy
August 20, 2020
Petros and Michael Faul are true professionals. We have had more than one terrific experience at Mercedes-Bemz of N. SCOTTSDALE. I would reccomemd and do on my RADIO Shows regularly! had more than one terrific experience at Mercedes-Bemz of N. SCOTTSDALE. I would reccomemd and do on my RADIO Shows regularly! More
by calarusso
Employees Worked With
Petros Theocharides
August 15, 2020
The reason we brought our vehicle was repaired. They also found a recall that we did not know about. We were contacted about the work being done and pickup was quick and friendly. found a recall that we did not know about. We were contacted about the work being done and pickup was quick and friendly. More
by Aj
Employees Worked With
Kate
August 15, 2020
Another great job as usual Ken Lamb and his staff accomplished the required service in a competent and professional manner from scheduling and check in, discussing the necessar Ken Lamb and his staff accomplished the required service in a competent and professional manner from scheduling and check in, discussing the necessary service, through check out and pick up The work was completed in a timely manner and was all done correctly. More
by Bob M
Employees Worked With
Ken Lamb
August 08, 2020
Steve Bundy was amazing! He went over the top to make me feel like my car was a top priority. He and his team had my car finished in no time. Still Can’t believe a full brake job was done so quickly. Can’ feel like my car was a top priority. He and his team had my car finished in no time. Still Can’t believe a full brake job was done so quickly. Can’t imagine taking my car anywhere else More
by Mark Henson
Employees Worked With
Mike Cipolletti , Steve Bundy
August 07, 2020
Everyone at Shumaker Mercedes in Scottsdale, from my service advisor Anthony to all staff, were friendly, knowledgeable and helpful!! Anthony didn't hesitate to come out to help me when I mentioned nee service advisor Anthony to all staff, were friendly, knowledgeable and helpful!! Anthony didn't hesitate to come out to help me when I mentioned needing help with my vehicles clock! Excellent service, start to finish! Drew and his crew in the service dept. went the extra mile to get the parts I needed and even realized the ones I did not need to get my seat belt repaired. Anthony and Drew get 5 stars from this customer! Dawn More
by Dawn H.
Employees Worked With
Anthony Salani
August 04, 2020
My whole experience was great from start to finish. I am impressed, and highly recommend all concerned personnel. I was kept well informed at all times, with updates. Regards Charles impressed, and highly recommend all concerned personnel. I was kept well informed at all times, with updates. Regards Charles More
by Charles Mathiesons
Employees Worked With
Mike Stoops
