Mercedes-Benz of North Scottsdale
Phoenix, AZ
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Great service while replacing a windshield and calibrating the various cameras...easy , friendly check-in, continuous communication including a routine undercarriage inspection, windshield replace calibrating the various cameras...easy , friendly check-in, continuous communication including a routine undercarriage inspection, windshield replaced, cameras calibrated, got a loaner of the same model that I drive, and a pain-free return and pickup...all under the watchful eyes of our top-drawer service advisor, Adham Burbar. More
Dealership was clean and well organized. Team was inviting and ready to help when I arrived. Even taking me early before my scheduled appointment. I worked with Steven and he got everything Team was inviting and ready to help when I arrived. Even taking me early before my scheduled appointment. I worked with Steven and he got everything all squared away with my vehicle’s maintenance needs. He was great! More
My service representative Ryan was absolutely Amazing, , he was courteous, professional and predicted my needs and addressed and resolved my concerns ~ 10/10!!! Thank You 🙂 he was courteous, professional and predicted my needs and addressed and resolved my concerns ~ 10/10!!! Thank You 🙂 More
Easy to schedule, staff friendly and courteous. Service is done in a timely manner with great feedback about work being done (inspection report video). Service is done in a timely manner with great feedback about work being done (inspection report video). More
I stopped by without an appointment as my tire suddenly lost half its air. They were able to check out my tire right away. No nail but it was in the replace zone. Their tire price was pretty competitive, l lost half its air. They were able to check out my tire right away. No nail but it was in the replace zone. Their tire price was pretty competitive, less than discount tire and just a few dollars more than Costco. They gave me a loaner car and changed the tire the same day. Very convenient and saved me a lot of time and hassle. More
Mercedes Benz of North Scottsdale has always had quality service from the drop off, the repairs, the loner car to pick up. They keep you informed all along the way. First class! service from the drop off, the repairs, the loner car to pick up. They keep you informed all along the way. First class! More
The service department is FANTASTIC, esp Kate Guerrero! You are a VIP from the time you drop your vehicle off till you pick it up. There is communication, with videos, all through your service. You are a VIP from the time you drop your vehicle off till you pick it up. There is communication, with videos, all through your service. More










