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Mercedes-Benz of North Scottsdale

Phoenix, AZ

4.8
764 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 764 reviews

July 29, 2025

Very attentive to your wants your needs. Suggestive of possible things you might want to have done. Respectful. Fast. Friendly. More

by chinsonmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bundy
July 25, 2025

Great service while replacing a windshield and calibrating the various cameras...easy , friendly check-in, continuous communication including a routine undercarriage inspection, windshield replace More

by bankers.exabyte.9i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adham Burbar, Service Advisor
Aug 09, 2025 -

Mercedes-Benz of North Scottsdale responded

Thank you for the feedback. We're glad to hear that your experience with the windshield and camera services at Mercedes-Benz of North Scottsdale was smooth and efficient. We appreciate your kind words about our team.

July 25, 2025

Dealership was clean and well organized. Team was inviting and ready to help when I arrived. Even taking me early before my scheduled appointment. I worked with Steven and he got everything More

by Luca V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 09, 2025 -

Mercedes-Benz of North Scottsdale responded

Thank you for sharing your experience with Mercedes-Benz of North Scottsdale. Our team takes pride in providing attentive service, and it's wonderful to hear they helped with your vehicle’s maintenance needs.

July 23, 2025

My service representative Ryan was absolutely Amazing, , he was courteous, professional and predicted my needs and addressed and resolved my concerns ~ 10/10!!! Thank You 🙂 More

by Jackey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 09, 2025 -

Mercedes-Benz of North Scottsdale responded

We're glad to hear you had a great experience with our team at Mercedes-Benz of North Scottsdale. We appreciate your feedback and will continue to support your needs.

July 23, 2025

Mark has been my service advisor for many years now. Excellent service continuously!! I would highly recommend MBNS and Mark Dornik to anyone. More

by PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dornik
Aug 09, 2025 -

Mercedes-Benz of North Scottsdale responded

Thank you for being a loyal customer with Mercedes-Benz of North Scottsdale. We're glad to know our team consistently provides excellent service. Take care and drive safely!

July 18, 2025

Always an excellent experience at Mercedes. Mike D in service is fantastic! I would totally recommend them and him More

by miles h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeBartolo
Aug 09, 2025 -

Mercedes-Benz of North Scottsdale responded

Thank you for the glowing review and recommendation. Our team at Mercedes-Benz of North Scottsdale will be pleased to know they made your experience excellent, especially during service visits.

July 15, 2025

Easy to schedule, staff friendly and courteous. Service is done in a timely manner with great feedback about work being done (inspection report video). More

by Ramon2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Higley
Aug 09, 2025 -

Mercedes-Benz of North Scottsdale responded

Thank you for your feedback. We're glad to hear that our team provided friendly and timely service, along with helpful inspection report videos.

July 14, 2025

I stopped by without an appointment as my tire suddenly lost half its air. They were able to check out my tire right away. No nail but it was in the replace zone. Their tire price was pretty competitive, l More

by Cbsun2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurel Bobesku
Aug 09, 2025 -

Mercedes-Benz of North Scottsdale responded

We're glad our team at Mercedes-Benz of North Scottsdale could assist with your tire issue and provide a convenient experience. Thank you for sharing your positive feedback and noting our competitive pricing.

July 10, 2025

Mercedes Benz of North Scottsdale has always had quality service from the drop off, the repairs, the loner car to pick up. They keep you informed all along the way. First class! More

by Uncloudmymind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lewis
Aug 09, 2025 -

Mercedes-Benz of North Scottsdale responded

Thank you for recognizing the quality service at Mercedes-Benz of North Scottsdale. We're pleased to hear your experience was first class from drop-off to pick-up. Take care and enjoy your ride!

June 28, 2025

The service department is FANTASTIC, esp Kate Guerrero! You are a VIP from the time you drop your vehicle off till you pick it up. There is communication, with videos, all through your service. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Guerrero
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