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Mercedes-Benz of North Scottsdale

Phoenix, AZ

3.9
740 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 740 reviews

June 12, 2021

Our purchase experience was top notch!Our vehicle arrived exactly as ordered and was ready for delivery as promised.All aspects of the sales process were handled professionally and with courtesy.The financia More

by leroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gordon *****
Jun 14, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for sharing these details here on DealerRater! It's an honor to be told we provided the best purchase experience ever, from the professional and courteous sales process, to the efficient finance department, to the time spent showing you all the settings and controls on the car. Congratulations on your new vehicle from Mercedes-Benz of North Scottsdale!

June 12, 2021

Our salesperson, John Bultman, was outstanding. We were very impressed with his knowledge and his helpfulness. We also appreciated not feeling any pressure to buy. We shopped around and came back to him. More

by Ali
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Bultman
Jun 14, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Ali, we're so glad you came back to us here at Mercedes-Benz of North Scottsdale. Thank you for telling us about John and his helpfulness, knowledge, and no-pressure approach.

June 11, 2021

All employees in both service and sales are very attentive to customer needs. I have purchased several cars from MB of North Scottsdale because of my continuing satisfaction ! More

by wesb324
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Field, Anthony Salani
Jun 12, 2021 -

Mercedes-Benz of North Scottsdale responded

We appreciate your input. Glad to learn that you are consistently impressed with our team here at Mercedes-Benz of North Scottsdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 11, 2021

I love your service. Left for other dealers in past years. Not good experience. Have had many Mercades through the years. Glad to be back with Mercedes !! More

by dianeoltmann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Higley. Service reo
Jun 14, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for your high star rating. We're happy to have you back with Mercedes and in particular Mercedes-Benz of North Scottsdale! We strive to deliver a great experience to all of our customers. We hope to see you again soon!

June 10, 2021

Lou Gordon is fantastic This is my second Mercedes I got from Lou.He worked with me to get a deal we were very satisfied with. We will call Lou for our next Mercedes Brian was also great answering all our More

by Larry Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gordon and Brian
Jun 13, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Larry, Thank you kindly for your positive review. We are so pleased that our sales team provided you a professional and helpful experience. We hope you enjoy your new purchase and we look forward to your next visit with us here at Mercedes-Benz of North Scottsdale.

June 08, 2021

Had a fantastic experience buying a car here from start to finish. Everyone was very professional and knowledgeable about everything Mercedes. I’d highly recommend Mercedes of North Scottsdale to everyone. More

by sandyarz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petros Theocharides
Jun 11, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Sandy, Thank you for taking the time to give us your review. It is fantastic to know that our team were professional and knowledgeable whilst assisting you. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Mercedes-Benz of North Scottsdale and we hope to continue to assist with all of your future automotive needs.

June 03, 2021

Very professional and honest which is not the case with other Mercedes dealers. Anthony never tries to up sell services that are not necessary. Have been going to Mercedes-Benz if North Scottsdale. More

by Kathleenbibbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Jun 04, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi there, Thank you kindly for your positive review. We are thrilled that you have experienced a professional and pleasant time with us here at Mercedes-Benz of North Scottsdale. We appreciate your feedback about Anthony and we look forward to seeing you again for any of your automotive needs.

June 02, 2021

Honest, fair price, quality service, attention to detail and yes - this is our second purchase. John set up a follow up service to fix items that were missed by the initial inspection ie trim that was miss More

by BryceBartruff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bultman
Jun 02, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Bryce, Your feedback is important to us. We are pleased that your experience was honest, fair and a quality service. Thank you for choosing Mercedes-Benz of North Scottsdale and we hope to continue to assist with all of your future automotive needs.

June 01, 2021

Anthony is absolutely the best . He is very attentive and always willing to help. I am buying two new Mercedes- E350 and SUV 350. Hopefully they arrive soon. More

by richarddw4
Recommend Dealer
Yes
Employees Worked With
Anthony Salani, Iza Shewan
Jun 01, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for the excellent review, Richard! We are pleased to know that Anthony's service exceeded your expectations. Congratulations on your two new Mercedes vehicles; Mercedes-Benz of North Scottsdale appreciates your business.

June 01, 2021

Excellent service at this dealer. The car was serviced on time and all recommended actions were promptly taken care of. I have been going here for the past 5 years and have been rarely disappointed. More

by harish mekerira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dornik
Jun 01, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for sharing your feedback with us, Harish! We are so pleased to see that you are consistently treated to top-tier service when you visit Mercedes-Benz of North Scottsdale. Please let us know if there is anything else that we can do for you.

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