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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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741 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 741 reviews

March 11, 2020

Excellent customer service. Anthony is excellent and cares about the customer and work completed correctly the first time at a fair price never recommends service that is not necessary More

by Tmags
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Mar 12, 2020 -

Mercedes-Benz of North Scottsdale responded

It's always wonderful to hear from our happy customers! We're lucky to have Anthony on our team. We appreciate your review and your business!

March 10, 2020

Quick and efficient. Was able to drop off and drive out in loaner within 10 mins tops. App kept me posted on status and pickup was just as smooth. More

by Ecmogak
Recommend Dealer
Yes
Employees Worked With
Mark Dornik
Mar 11, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the positive review and rating! We are happy to know that our team was quick and efficient during your service experience. We hope that you will visit us again soon!

March 08, 2020

Great customer service, got my car in as scheduled and out sooner than I expected. Anthony is a great service advisor. Waiting area is also very nice. More

by Fr100
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Mar 09, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the 5-star rating and great review! We are happy to know that you were provided with great customer service, especially from Anthony. We are also glad to know that you enjoy our waiting area and we hope to see you again soon!

March 06, 2020

We have always had a positive experience with this dealership! Mike Stoops has always given us great service. We highly recommend and will continue using. More

by pjdscvcc
Recommend Dealer
Yes
Employees Worked With
Lou Gordon, Mike Stoops
Mar 07, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review. We will be sure to thank Mike for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 05, 2020

Have purchased six Mercedes Benz from Remington. Always been fair and sends me to the best advisor. Ken Lamb is the best. Kept me updated and the work was done on time and at the rate I was quoted More

by R. Craig Lee
Recommend Dealer
Yes
Employees Worked With
Remington Logue, Ken Lamb
Mar 06, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and that Remington and Ken have always been helpful with your vehicles. We hope to see you again soon!

March 04, 2020

Michael Wood made the process of buying our leased GLE seamless- he has helped us with two vehicles and always takes care of the details in a highly professional manner! More

by Pockocoyle
Recommend Dealer
Yes
Employees Worked With
Michael Wood
Mar 05, 2020 -

Mercedes-Benz of North Scottsdale responded

Thanks for the great review! We'll let Michael know to keep up the excellent work. We look forward to seeing you next time; we appreciate your business!

March 02, 2020

Timely. easy to get appt. Nice friendly staff. Thorough service with checklist. Will use MB N.Scotts. again. Tia was my Service advisor. 2018 Metris van. More

by jawnap
Recommend Dealer
Yes
Employees Worked With
Tia
Mar 03, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for your feedback! We'll be sure to thank our team for providing you with an outstanding level of care. Please do not hesitate to reach out if there is anything we can do to assist you. Our team is here to help and we wish you a wonderful day!

March 01, 2020

Lou Gordon is the best. Leased 4 cars with him. Amazing customer service Makes the whole experience effortless and thoroughly enjoyable and I learn something every time More

by Bev
Recommend Dealer
Yes
Employees Worked With
Lou Gordan
Mar 02, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Lou who provided amazing customer service. We hope that you will visit us again soon!

February 29, 2020

This was the best buying experience I have had. Gary was knowledgeable, and thorough in making sure I knew the features of my new vehicle. Thank you. More

by Rich S
Recommend Dealer
Yes
Employees Worked With
Gary Bialostosky
February 29, 2020

Knocked off a star for getting back a dirty vehicle. Shame shame shame. All the other times I’ve taken a vehicle in it’s come back clean inside and out. More

by Terjames
Recommend Dealer
Yes
Employees Worked With
Kate was great
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