Mercedes-Benz of North Scottsdale

Outstanding This was my third lease with Petros Theocharides and every visit has been exceptional! Petros is always a pleasure to work with, very professional in This was my third lease with Petros Theocharides and every visit has been exceptional! Petros is always a pleasure to work with, very professional in his approach and you leave feeling someone was looking out for you. The process has gotten easier and easier over the years as he goes the extra mile to make sure things go smoothly and efficiently. I would and have recommended him highly to friends, family and colleagues. More

Fabulous I recently leased my 4th Mercedes and this was by far the best experience I have ever had. Lou Gordon made it the quickest..smoothest...hassle free tr I recently leased my 4th Mercedes and this was by far the best experience I have ever had. Lou Gordon made it the quickest..smoothest...hassle free transaction....believe it or not I did my entire deal over the phone in 15 minutes. He came highly recommended to me and I will now do the same. Isaac was also a gem to deal with...he handled everything when I picked up my new vehicle...so nice and I was in and out in no time !!! You will not regret working with them. More

After years and multiple purchases.. I wish I could give ZERO stars but....I've been driving Mercedes Benz since the late 1960's and have purchased multiple vehicles from this dealer. I t I wish I could give ZERO stars but....I've been driving Mercedes Benz since the late 1960's and have purchased multiple vehicles from this dealer. I trusted them for years but my last purchase they totally took advantage of that trust and really misrepresented the final figures. It's horrible that after years of business they'd rip me off More

Schumacher Mercedes Bought a new Mercedes from Schumacher and could not be happier. The whole buying experience was friendly, informative, easy and we were treated incre Bought a new Mercedes from Schumacher and could not be happier. The whole buying experience was friendly, informative, easy and we were treated incredibly well. Lou, Aaron and Issac took their time explaining everything we needed to know before and after the sale. More

ABSOLUTELY HORRIBLE! My husband wrote this review in response to our MB USA survey we received. I am posting on his behalf. I will not purchase from Schumacher European a My husband wrote this review in response to our MB USA survey we received. I am posting on his behalf. I will not purchase from Schumacher European again. Our sales experience was less than stellar. I purchased a new GLC for my wife on our anniversary. We had two vehicles in mind. We were told that the first GLC was sold and proceeded to purchase the other GLC. A couple days later my wife came to pick up her navigation SD card and the first GLC was sitting on the lot. After talking to the salesman he said maybe it was another one that looked like it. She told him that it was indeed the vehicle she originally wanted. Things turned confrontational at that point in which my wife was disrespected and vulgar language was used towards her. We expressed our concerns to the GM and we were offered the original vehicle but we were expected to pay the difference between the two. At only $2000 difference we decided against being that we paid sticker for ours and the huge undertaking of paperwork to reverse the loan. We expected the dealership to discount the original vehicle to the price we paid for ours being that we were not given any kind of discount on the vehicle we purchased. That did not happen. As a consolation prize, if you want to put it that way, we were given a $300 gift card for our "inconvenience". No follow up has been made since then. More

Mercedes CLA I purchased my first Mercedes a few weeks ago. What a dream come true! I worked with Lou Gordon and Aaron Sales. They were both great. They made I purchased my first Mercedes a few weeks ago. What a dream come true! I worked with Lou Gordon and Aaron Sales. They were both great. They made the buying process so easy. More

Lou Gordon, Isaac and Aron It was a total pleasure dealing with Lou, Isaac and Aaron, we were in and out in no timeand no hassle would work with them again. It was a total pleasure dealing with Lou, Isaac and Aaron, we were in and out in no timeand no hassle would work with them again. More

Great sales experience Dealing with Lou Gordon, Aaron Sales and Issac was a real pleasure. This is my 2nd time working with lou and his no hassle get it done approach is gr Dealing with Lou Gordon, Aaron Sales and Issac was a real pleasure. This is my 2nd time working with lou and his no hassle get it done approach is great. I was in and out in about 2 hours. Aaron even came by my house to program the garage door opener. That's what I call service. More

Great Customner Service Lou Gordon, Isaac and Aaron were wonderful to deal with...we got the car that we wanted with no hassle and no games. We were able to work out the numb Lou Gordon, Isaac and Aaron were wonderful to deal with...we got the car that we wanted with no hassle and no games. We were able to work out the numbers within minutes and agree on the financial terms just as quickly. They also took the time to explain and demonstrate all the features on the new 2016 C300 car....Thank you all More

Schumacher Sales Team, Lou Gordon & Issac Recently I had the opportunity to buy a used vehicle from Schumacher. It was a professional transaction which I totally enjoyed. Kudos to both Lou G Recently I had the opportunity to buy a used vehicle from Schumacher. It was a professional transaction which I totally enjoyed. Kudos to both Lou Gordon & Issac ( aka Batman & Robin) for making this an exceptional customer experience. I highly recommend the team and the dealership for your new or used vehicle needs. Ron & Julie Shay, Fountain Hills, AZ. More