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Mercedes-Benz of North Scottsdale

Phoenix, AZ

4.5
743 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 743 reviews

May 04, 2021

Service advisor Mark D. Is always friendly, courteous and Professional. His knowledge is second to none! He clearly communicates and “ALWAYS” delivers on tome and within Budget! More

by JAZZMAN1859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dorniq
May 05, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi there, Thank you for your positive review. We are thrilled to hear that Mark was able to create a professional and courteous environment. We thank you for your kind words. Thank you for choosing Mercedes-Benz of North Scottsdale and we hope to see you again.

May 04, 2021

I cannot give enough praise to this location, especially to Kate, my Fleet Service Advisor. She's wonderful! The Service department is phenomenal at quickly finding issues and doesn't stop until they do. More

by StephanieP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Guerrero
May 05, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Stephanie, We appreciate your feedback. Your satisfaction means everything to us, so we are pleased to hear about your recent visit to our service department and Kate. Thank you for choosing Mercedes-Benz of North Scottsdale and we hope to continue to assist with all of your future automotive needs.

May 04, 2021

Chayse kept me informed on the progress of the manufacture and delivery schedule of the car, which was much more than I expected. He was terrific to work with. More

by Lsavage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chayse Reed
May 05, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi there, Thank you for your five star review. We strive to ensure that our customers feel updated and informed, so we are delighted to hear that Chayse has been able to make this possible for you. Enjoy your new purchase. Thank you for choosing Mercedes-Benz of North Scottsdale and please reach out to us if there is anything else we can do for you.

April 28, 2021

This is the 4th car we have purchased through LOU GORDON and Brian. These guys are AMAZING. You will never have to worry about your deal bringing changed, unless it is for the better. Just bought a 2018 More

by Grandon Group
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRYAN the guy that works with LOU., Lou Gordon, Ken Lamb, Iza Shewan
Apr 28, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for taking the time to leave us a positive review. I am happy to learn that Lou was able to help you find a great Mercedes and was able to make the overall experience at our dealership stress free. If you ever need help with your C300 AMG, feel free to give us a call here at Mercedes-Benz of North Scottsdale!

April 27, 2021

It was great! Our sales person, Chase, was excellent in every way. He answered all our questions and was so polite. If we didn't get him we probably would have not purchased a new car! 😊 More

by Angelina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ciebiera, finance mgr. was great.
Apr 28, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Angelina, Thank you for sharing your experience with us here at Mercedes-Benz of North Scottsdale. We are thrilled that Chase was able to assist you in such a polite and informative manner. We hope you enjoy your new vehicle and we look forward to assisting you for any of your future automotive needs.

April 25, 2021

We loved working with Gregory Davis of Mercedes North Scottsdale. He was very patient with us newbies explaining all the technology on our new SUV GLE 350. He even took pictures of our new car so we coul More

by Bkblakely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Davis,
Apr 26, 2021 -

Mercedes-Benz of North Scottsdale responded

We cannot thank you enough for your thoughtful review! Gregory is a huge part of our success here at Mercedes-Benz of North Scottsdale, and we can't wait to tell him about this positive review! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!

Apr 26, 2021 -

Bkblakely responded

We love driving our new car. The interior lighting is fabulous as well as the phone connection. Please give Gregory Davis our best. It was fun working with him. Bonnie & Ken Blakely

April 23, 2021

John in Service was thorough and communicated well. Made sure issues were resolved. Explained the work completed. Car was washed and ready to go when I arrived. More

by JGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cummins
Apr 24, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi there, At Mercedes-Benz of North Scottsdale we would like to express our gratitude for your five star review. We strive to ensure that our customers feel well communicated with, therefore we are delighted to hear that John was able to help you with this. Thank you for choosing Mercedes-Benz of North Scottsdale and we hope to assist with all of your future automotive needs.

April 23, 2021

I had the pleasure of working with Blake on a new GLB250. My wife was absolutely set on finding one with a 3rd row, which proved to be challenging. Blake went to work, and not only did he find one, he found More

by Jason Riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Johnson
Apr 24, 2021 -

Mercedes-Benz of North Scottsdale responded

Hello Jason, At Mercedes-Benz of North Scottsdale we would like to thank you for your five star review. We strive to ensure that we are delivering a customer driven experience, therefore we are thrilled to hear that Blake was able to assist with your requirements. We deeply appreciate your kind words. Thank you for choosing Mercedes-Benz of North Scottsdale and we endeavor to continue to assist with all of your future automotive needs.

April 23, 2021

Service was friendly and competent. Anthony Salani is a trusted device advisor. Car was delivered earlier than originally promised which is always a plus. Thank you More

by lpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Apr 24, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for visiting Mercedes-Benz of North Scottsdale. We will be sure to thank Anthony for providing you with excellent service. We look forward to working with you again.

April 22, 2021

Lou Gourdon did an excellent job I will return to purchase in the future.The sale was smooth and no waiting to sign paperwork every thing was quick More

by shyenne_sweet2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gordon
Apr 23, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Shyenne, We would we like to thank you for your five star review. We always strive for excellence here at Mercedes-Benz of North Scottsdale and are pleased to know that Lou provided smooth and efficient service. We look forward to seeing you again for any of your future purchases.

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