Mercedes-Benz of North Scottsdale

Lou Gordon and team are the best! This is the second car we purchase with Lou Gordon (the third car from Schumacher). He is professional and delivers a very smooth purchasing process This is the second car we purchase with Lou Gordon (the third car from Schumacher). He is professional and delivers a very smooth purchasing process. Selection, price and details are handled via email/phone. Upon arriving to the dealership, Lou had the paperwork ready and Iza Shewan completed the purchase. Aaron Sales explained the major features of the vehicle to my parents and programmed the seats for them. Even, Lisa at the store delivered the accessory requested. All in under 30 minutes -- what an awesome experience! More

Lou is a professional! This is my 5th time buying with this dealership and my 2nd time working with Lou Gordon. The 1st time was seamless and I knew when it was time for a This is my 5th time buying with this dealership and my 2nd time working with Lou Gordon. The 1st time was seamless and I knew when it was time for a new car he was the one to talk with. Lou makes the process easy and offers me the best pricing and terms possible. He personally went through the car and showed me how all the "bells & whistles" work. I recommend working with Lou. More

Smooth........ This is the way car buying should be. No games. No hassle. Actually my wife had brought her MB in for service. She was introduced to Lou early in the This is the way car buying should be. No games. No hassle. Actually my wife had brought her MB in for service. She was introduced to Lou early in the day and we returned later that day to complete the paperwork for a 2014 ML which was ready when we arrived Mr. Lou Gordon treated my wife with respect and did his best to provide her with what she was looking for. We found Lou to be personable and knowledgeable. Aaron Sales was also a pleasure to deal with as he showed us the features of the vehicle. Very helpful! More

A Great Experience at the Benz store My visit to the Schumacher store from start to finish was an "unexpected" happy experience. I suppose that I was anticipating being jerked around by a My visit to the Schumacher store from start to finish was an "unexpected" happy experience. I suppose that I was anticipating being jerked around by a sales person and / or a cunning sale mgr. Not at all...all employees that I dealt with at the dealership were consummate professionals as they treated me with the respect that fosters long-term relationships. Kudos to my sales rep - Roger Day & my xxI rep - Iza Shewan as they were the best that I've negotiated with in all of my car buying experiences. These guys removed the apprehension that most car buyers feel at a typical dealership and replaced it with excitement & joy! As a result of my great experience at the Schumacher Benz store I will be "a customer for life" and be your loudest voice for referrals! Alfred Monsalvatge CPA Cave Creek, AZ More

Remington Logue This is our third Mercedes we have bought with the help of Remington, Craig and Iza. We wouldn't have returned if we didn't already have the best expe This is our third Mercedes we have bought with the help of Remington, Craig and Iza. We wouldn't have returned if we didn't already have the best experience. Congratulations to Schumacher on an outstanding staff. More

Remington I have bought three cars from Remington and the experience is always the best. He is great to work with and the service staff is tremendous. I would I have bought three cars from Remington and the experience is always the best. He is great to work with and the service staff is tremendous. I would highly recommend them Jeff More

The Remington experience Remington was friendly from start to finish!! I felt no pressure to buy, in fact Remington stated that I might not want the car after driving it, and Remington was friendly from start to finish!! I felt no pressure to buy, in fact Remington stated that I might not want the car after driving it, and that was okay!! Wow! Other places push and push right from the start! We sat and talked during the whole process, it was comfortable, not stiff feeling. Remington made us feel like friends, not potential clients. We will definitely refer friends and co-workers, and for sure we will return for our own future car/truck buying!! Thank you, Schumacher and Remington , for making this a fantastic experience! By the way, I absolutely love my Denali!!!!! More

Simply The Best The Schumacher European team that assisted me with my recent purchase of a 2013 E 350 was without a doubt the best I've ever worked with. A few weeks The Schumacher European team that assisted me with my recent purchase of a 2013 E 350 was without a doubt the best I've ever worked with. A few weeks ago, I asked Remington Logue to find me a great car. He didn't; he found me the PERFECT car. I can't say enough about Remington's professionalism, courtesy, and knowledge. He's simply the best. And highest marks to his first-rate associates, Craig Z. and Iza S., for their excellent work on my behalf. It was most appreciated and will ensure my continued patronage. More

Satisfied Long Distance Customers Ken Lamb has been our service advisor for past 5 years . His very friendly, upbeat and professional. With our home that is more than 100 miles from s Ken Lamb has been our service advisor for past 5 years . His very friendly, upbeat and professional. With our home that is more than 100 miles from schumacher Ken make that work is well done and complete. We are very satisfied customers. More

Extremely Satisfied buyer Mark was superb! He was extremely accommodating and stayed late to support us with our purchase. He was extremely personable, kind and knowledgable ab Mark was superb! He was extremely accommodating and stayed late to support us with our purchase. He was extremely personable, kind and knowledgable about Mercedes. I would highly recommend you request Mark for any future purchases. My husband and I were actually at the Arrowhead location prior to making the drive to Scottsdale and had an unfortunate experience at that location. Mark was immediately willing to support us with our questions and desire to purchase a Mercedes E350. He followed up just as he said he would and created a genuinely seamless experience for me. Dana was also very kind and personable, although my interactions with her weren't as dense she added to the overall remarkable car buying experience. Hats off to Scottsdale Mercedes team!! More