Mercedes-Benz of North Scottsdale

Second Time Around This was our second purchase with this dealership and specifically Mark Field. Mark made our experience outstanding from the onset. He is profession This was our second purchase with this dealership and specifically Mark Field. Mark made our experience outstanding from the onset. He is professional but low key and provides information rather than pressure tactics to allow the customer to make an informed and intelligent decision. His jovial spirit made for a pleasant experience. The dealership is meticulously maintained with plenty of team members to go around and ensure your needs are met. All that is left if for Mercedes Benz to keep innovating so that we have reason to return again. More

Petros Theocharides Petros treated us like welcome and appreciated guests. He was very professional in explaining all the features of the vehicle we were interested in, Petros treated us like welcome and appreciated guests. He was very professional in explaining all the features of the vehicle we were interested in, all the details of the purchase and what our options were, and in showing us how many of the features of the vehicle worked and could be personalized/customized to our particular tastes. He showed us why our trade-in was not worth as much as we thought it was, which was disappointing but not his fault. And he followed up by providing the little extras he had promised and calling to insure all our concerns had been satisfactorily resolved. More

Reymondo was an excellent salesman. Prior to going into the Mercedes dealership, I had visited other Mercedes dealerships in attempt to order an SLK 55 AMG. Other dealerships were not interested in orderi the Mercedes dealership, I had visited other Mercedes dealerships in attempt to order an SLK 55 AMG. Other dealerships were not interested in ordering what I want, they were persistent that I purchase a vehicle they already had on the lot. On my initial visit with Reymondo, he was coureous, professional, and tended to my needs and honored my wishes to get exactly the vehicle I wanted. I enjoyed working with Reymondo and would recommend him to anyone wanting to purchase a Mercedes. He is a high caliber salesman. More

I saw my car on the web-site and e-mailed Lou Gordon with one question about it. We exchanged 3 e-mails and that was it! When I arrived at the dealership, Lou had the paperwork ready, Arron Sales explained one question about it. We exchanged 3 e-mails and that was it! When I arrived at the dealership, Lou had the paperwork ready, Arron Sales explained the major features to me, and Iza Shewan completed the loan application in record time. Never did I think I'd buy a car over the internet, but it was so easy. Having purchased from Schumaker before, I already knew I could trust them. In less than 2 hours the car was in my garage -- no bargaining, marketing, kicking tires, etc. Great experience! More

Repeat Customer at Schumacher I was pleased, as always, with the reception and service I received at Schumacher MB. Chris Irving was very professional and accomodating and went thr I was pleased, as always, with the reception and service I received at Schumacher MB. Chris Irving was very professional and accomodating and went through several different options in vehicles for me until we found exactly what my family and I needed. A great experience overall, as always, and the customer service will keep us coming back for years. More

Smooth and Easy Easy Easy Lou was so easy to work with, the paper work was done and I was in and out. Lou gave me a great price on his GLK and he gave me what I needed on my tr Lou was so easy to work with, the paper work was done and I was in and out. Lou gave me a great price on his GLK and he gave me what I needed on my trade, we didn't even have to bump back and forth. I would defiantly buy from Lou and Schumacher Mercedes again!!!! Best Dealership Ive ever bought from. More

They saved my day! I had purchased a used Mercedes at a different dealership and took it to Schumacher to check the warranty. They found out that the title had been clea I had purchased a used Mercedes at a different dealership and took it to Schumacher to check the warranty. They found out that the title had been cleaned and actually had a salvage title which did not show on the title, carfax, or autochecker. They helped me return the car to the first dealer and helped me find a replacement. Thanks to Lou Gordon and his sidekick Erin for saving the day. More

Sometime ago I told Mark Field that if a good SL 550 came in I would like to look at it. We have purchased three previous Mercedes from Mark, and as he always he was very professional, very accomodating, an in I would like to look at it. We have purchased three previous Mercedes from Mark, and as he always he was very professional, very accomodating, and very efficient. He called me and said that a 2011 SL 550 had just came in, I went to the dealership look at the vehicle, drove it, and made the deal with Mark. He was great to work with, very patient, and very organized, and as he has demonstrated before very knowledgeable about the SL 550, the transaction was very pleasant and very efficient. I would definitely recommend Mark to our friends, as we have done before, I was also very impressed with Schumacher organization as this was the first time we've purchased here. Thanks again Mark, another job extremely well done. More

Best Auto Sales Experience Ever, Thanks to Michael Wood! As never before, an automobile purchase was pleasant instead of painful. Previously, I was always shuffled around from person to person without clear As never before, an automobile purchase was pleasant instead of painful. Previously, I was always shuffled around from person to person without clear explanation of what was happening during these new car purchases. And their professionalism and knowledge was questionable. This car buying with the help of Michael Wood was different in every way. Even though Mercedes-Benz, I thought, would sell itself, there was much more to this buying experience--getting to really know one model from another. I was treated by Mr. Wood with the utmost professionalism, knowledge, kindness, with a very personable with a nice sense of humor, and with great helpfulness to enable me to make the very best decision for the benefit of my purchase. I felt he was very genuine and sincere about the buying process. There was absolutely no pressure at any time. I would recommend Michael Wood with zero reservation to anyone. I am really enjoying my new Mercedes-Benz every time I am behind the wheel!! Thank you, Michael for the happy buying experience!!! More

Sales Review My wife and I were replacing our sedan and, with me at 60, were considering convertibles, another sedan, such as an E-Class, or a 4-door coupe such as My wife and I were replacing our sedan and, with me at 60, were considering convertibles, another sedan, such as an E-Class, or a 4-door coupe such as the Mercedes CLS, Audi A7 or BMW650. In other words, our desires were all over the place! We examined and drove Lexus, Jaguar, BMW, Audi and Porsche. We were clearly in a later stage mid-life car crisis! Mark Field was extremely helpful and gracious as we drove a convertible, a CLS, and went back at least several more occasions to re-drive the CLS and convertible. Mark was very accommodating and offered suggestions. Did I say we also looked at the S-Class, we were truly all over the place and probably the customers from xxxx! Mark called us when their dealership had taken in a late model CL550, which is the larger coupe. The price point was very favorable so we took his suggestion and met for a test drive, just once. It was the perfect blend of exciting power, good looks comfort and room that which we were looking for. It is now in my garage. Among all the sales persons we had interacted with during this purchase, Mark Field gets kudos for real helpfulness and good humor during our repeated walk-ins to re-drive and look, look and then look some more. For us he is the face of Schumacher Mercedes and without question will be the one we will search out again when the Rover needs replacing with another SUV, or 4-seat convertible, sedan, or, hey, maybe that SL Roadster I never had! More