Mercedes-Benz of North Scottsdale
Phoenix, AZ
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Hello Lou.........Thank you for helping us purchase the GLK350. You did every thing you said you would in your e-mail,The car was perfectly detailed and my wife Norma loved it.What was really appreciated w GLK350. You did every thing you said you would in your e-mail,The car was perfectly detailed and my wife Norma loved it.What was really appreciated was the little time it took to agree on a trade in price and the ability of your Co to quickly handle the DMV paperwork and refunds for a reasonable price.We had walked out of a dealership the previous day after wasting several hours on what we thought was a deal so we really did appreciate your professional manner and attitude. Thank you also to Erik in service and Iza in finance. Thanks from Norma for the hoodie ! We have already bragged to several friends about the Schumacher dealership. Best regards More
Lou Gordon was recommended by Eric Bobesku our service advisor at Schumacher Mercedes and by members of the Mercedes Benz Club who had purchased cars with him. We found the transaction to be quick, easy advisor at Schumacher Mercedes and by members of the Mercedes Benz Club who had purchased cars with him. We found the transaction to be quick, easy and the price and selection met our goals. In fact, it all went so well that we were spared the burden and brain damage of "shopping around" and for that we thank Lou and his team. Further, his follow through after the sale reflects a commitment to complete customer satisfaction and we recommend his services completely. More
We have bought 2 vehicles from Lou Gordon at Schumacher European, a G550 and GL450. Each visit was an extraordinary experience, unlike any other. We were treated with courtesy and respect. Everyone was alw European, a G550 and GL450. Each visit was an extraordinary experience, unlike any other. We were treated with courtesy and respect. Everyone was always willing to help out. There was no pressure to buy. Lou and Aaron worked well together. Both knew the vehicles very well and answered all questions. Lou personally took us for a tour of the dealership, introduced us to the service tech, and all the amenities of the dealership. The buying experience was very easy. Pretty much all the paperwork were done ahead of time. We even met Mr. Schumacher, which made the buying experience even more exceptional. After purchase, they kept in touch with us to make sure everything was going ok. No doubt we would purchase another vehicle from Lou and Schumacher European. We highly recommend it. More
We were just "looking" at Mercedes when we spoke to salesman Remington Logue. In 45 minutes we were handing him a deposit, and we're not like that! He was extremely knowledgeable and fair. I spoke to salesman Remington Logue. In 45 minutes we were handing him a deposit, and we're not like that! He was extremely knowledgeable and fair. I would recommend him to anyone. He treated us like he was a good friend. Very positive experience. Can't think of anything he could have done to improve our experience. More
My wife and I purchased another new vehicle from Schumacher European. Once again, and as expected, the service was outstanding. Everyone is so personable and every person works together as a team Schumacher European. Once again, and as expected, the service was outstanding. Everyone is so personable and every person works together as a team from start to finish - and they make it a point to be sure their customers are comfortable and that all your questions are answered. In particular, Remington Logue and Craig Zielinski are tremendous and are another reason why we continue to purchase our cars from Schumacher. Remington knows his cars and patiently answers the questions, even if they are asked a second time. It met all his promises and was extremely proactive in following up with information and to make sure that we were happy with our vehicle. Mark E. More
Remington and Craig are fantastic in their profession for delivering a tremendous sales experience. Their expertise, honesty and friendliness makes them hard to beat in the competitive dealership profession delivering a tremendous sales experience. Their expertise, honesty and friendliness makes them hard to beat in the competitive dealership profession. I would not buy from anyone else than Remington nor would I have anyone else as a sales assistant than Craig. A huge thank you for a great buying experience Remington and Craig Craig Gibson More
I came to Schumacher to only to look at the new CLA 250. Raimondo Lilabido greeted me and became the most gracious, knowledgeable, and friendly automobile sales executive I have ever dealt with...and I have Raimondo Lilabido greeted me and became the most gracious, knowledgeable, and friendly automobile sales executive I have ever dealt with...and I have bought perhaps 20 cars since I was a young man. In any event, I wound up purchasing a car from him and now we have not only had a business relationship but we have become friends and I suspect that will only improve over time. In addition, Raimondo has continued to be of assistance to me with much of the technology in my car, by contacting me to inquire if there any any questions he can answer for me etc. Further, in addition to Raimondo, I found others at the dealership to be pleasant and courteous above and beyond the normal assistance one would expect, particularly Grant Anderson...who came to my home to help install the garage opener for me and then followed up with a call to be sure everything was working properly. The Schumacher organization does things very well and in time if I purchase another Mercedes, I will surely return and see Raimondo. More
I had the opportunity once again this week to work with Mark Field. Mark is a true professional in every sense of the word. He makes the car buying/leasing process so smooth, simple, and straightforward. Mark Field. Mark is a true professional in every sense of the word. He makes the car buying/leasing process so smooth, simple, and straightforward. Having worked with Mark for several car purchases at Phoenix Motor Company in centrtal phoenix, I had absolutely no hesitation in following him up to north Scottsdale, even though Phoenix Motor is very near my home. I recommend Mark to my friends whenever the opportunity presents itself. More
Since we moved to Arizona in the fall of 2007, Schumacher European has taken excellent care of our automotive needs. We ordered my wife’s 2008 C300 luxury sedan upon arrival and Schumacher’s Service has prov European has taken excellent care of our automotive needs. We ordered my wife’s 2008 C300 luxury sedan upon arrival and Schumacher’s Service has provided outstanding warranty, off-warranty and regular maintenance care to both her car and my 2006 E500 4Matic sedan ever since. Thank you Samuel Mena for your consummate professionalism and courteous and friendly service. This fall I wanted a built-to-order 2014 E350 sports sedan, loaded with the latest electronic wizardry. This was our second Mercedes Benz car purchase with Schumacher European and my first deal with Louis Gordon and his most able of assistants, Aaron Sales. It was a pleasure to deal with both of them. Lou’s deep knowledge of the Mercedes line and his experience in navigating their complex ordering system was critical in getting exactly what I wanted. The vehicle was built the week Lou said it would be, it arrived a week prior to the promised date, and at the very price Lou and I had previously agreed on in a no nonsense, no pressure deal. The vehicle was impeccably prepared for delivery: visually flawless and in perfect working order. Aaron’s encyclopedic knowledge of the car’s latest driver assistance systems and his remarkable communication skills were key in helping me begin to take full advantage of a very sophisticated set of features. My wife and I will continue to do business with Schumacher European in the future. Their professionalism, experience, courtesy and service are second to none and as good as the venerable, luxury brand they represent. I would definitely recommend trusting your business to Lou, Aaron and Sam. You could hardly do better than that. More
Remington Logue and Craig Zielinski are two of the most dedicated and helpful individuals I have ever worked with in the car business. I have purchased several Mercedes Benz automobiles during my lifetime, dedicated and helpful individuals I have ever worked with in the car business. I have purchased several Mercedes Benz automobiles during my lifetime, and ever since I have lived in Arizona I always go back to Schumacher. Once I met Remington and Craig, I could tell right away they cared about me more as a person than a potential customer. That is why I just purchased my second Mercedes Benz from them! There are many other dealers and people to deal with, but when you find people that genuinely care about your needs, what you are going to use the car for; and what is best for you.............it is a slam dunk! As a result of the car purchasing experiences that I have had with both Remington and Craig, we have developed a friendship that goes beyond just my car needs. When I am in the area I stop by to say hello. If you are ever in the market for a new car, whether you have purchased a Mercedes Benz in the past, or just thinking about one; I encourage you to take the time to meet and speak with Remington Logue and Craig Zielinski as it will open your eyes to a completely unique car purchasing experience! More












