
Mercedes-Benz of North Scottsdale
Phoenix, AZ
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I started my search for a used Mercedes-Benz C-Class at Schumacher European. I was greeted by Aaron Sales who was extremely professional and courteous. He answered all of my questions thoroughly, was very Schumacher European. I was greeted by Aaron Sales who was extremely professional and courteous. He answered all of my questions thoroughly, was very friendly and knowledgable. I was very impressed with the car and once I came back from the test drive, Aaron introduced me to Lou Gordon, sales manager. Lou ran his best numbers for me. I respected and valued the fact I wasn't pressured to buy a car right away. I told them I'd be back in about an hour and made it clear I was very interested. Though my dad and I initially had planned to go to lunch, we decided to visit two other dealerships close by (Audi and VW for similar style cars), but I had easily decided the Mercedes at Schumacher was the one for me. I came back to buy it and Lou and Aaron were very courteous. They offered to repair a few minor blemishes on the car complimentary and made the sale experience very pleasant. Lou was very straightforward and honest. He's also a great conversationalist. I left the dealership that day with an ideal car and an ideal experience. I will certainly consider Schumacher European first whenever I am in the market for a luxury vehicle. I could not be happier with the way I was treated. More
Lou Gordon has helped us with the purchase/lease of several cars. Lou always goes out of his way to help us with our current car needs. He is professional. We always feel confident in dealing with bo several cars. Lou always goes out of his way to help us with our current car needs. He is professional. We always feel confident in dealing with both Lou and Schumacher European, Ltd. More
I made an appointment with Anthony to bring my car in for some prearranged work that Nevin had previously recommended. This was the first time I've worked with Anthony since Nevin left the dealership. Anth some prearranged work that Nevin had previously recommended. This was the first time I've worked with Anthony since Nevin left the dealership. Anthony is fabulous! He was ready for me when I arrived at the dealership. He knew exactly what work was required and I told him I was going to wait for the car. He offered me a loaner car but I didn't need it. By the way, Barry, the greeter recognized me when I arrived and he did his thing and then got Anthony to help me. While I waited in the customer lounge, Anthony came by to keep me posted on my car and just to say "hello" while I was waiting. He came by and told me the car was just being washed but all the work had been completed and I could pay the bill. The car was ready a little earlier than I expected which made me very happy. Schumacher always takes good care of me and my car. My car has never been touched by any other auto company since I've owned it. I trust Schumacher because they are friendly and honest and their service personnel are great. I'm more than satisfied with my first experience with Anthony. I look forward to many more satisfying experiences with him. Thank you David I Rosen More
This was the absolutely best car purchasing experience - hands down! Lou was fabulous to work with, expedited the paperwork process and left us feeling great. We are very happy and will return for future bu hands down! Lou was fabulous to work with, expedited the paperwork process and left us feeling great. We are very happy and will return for future business. More
We visited Schumacher European on May 13, 2013 to look at a Certified Pre-Owned Mercedes GL 450. I was courteously and professionally greeted by Lou Gordon, who promptly retrieved the vehicle and went on the a Certified Pre-Owned Mercedes GL 450. I was courteously and professionally greeted by Lou Gordon, who promptly retrieved the vehicle and went on the test drive with me. Mr. Gordon was extremely polite while knowledgeably explaining the virtues of this MB product. We were given top dollar for out trade in and Mr. Gordon, as well as other members of the Schumacher staff, made our experience low pressure and enjoyable. I highly recommend Schumacher European as a quality dealership and recommend Mr. Lou Gordon as an exceptionally courteous and professional salesperson. I will definitely go to Schumacher European for our future vehicle purchases. More
This is my fourth Mercedes purchased from Mark and as usual I've had a great experience working with him. Mark has been a good advisor as he guided me through the process of building a car with all the usual I've had a great experience working with him. Mark has been a good advisor as he guided me through the process of building a car with all the options important to me. More
Marty Jaffe was great in both his sales approach and his taking all the time that I needed to get to know how to operate my new car. He was very low key, but he at the end new how to ask for the order, whic taking all the time that I needed to get to know how to operate my new car. He was very low key, but he at the end new how to ask for the order, which I find very important in Sales. More
We've been bringing our Mercedes-Benz to Schumacher for regular maintenance and routine warranty repairs for the past couple of years now. This dealership is always accommodating and professional. We for regular maintenance and routine warranty repairs for the past couple of years now. This dealership is always accommodating and professional. We are always given a loaner vehicle to drive when we drop our vehicle off here. We will continue to give our business exclusively to Schumacher European, and once we are ready for a new Mercedes-Benz, we will also purchase from them. More
Just bought my 3rd E-Class through Andrew Eissfeldt. Love the car and the sales experience was fantastic. I highly recommend Schumacher European to anyone. The service department is great too- prompt Love the car and the sales experience was fantastic. I highly recommend Schumacher European to anyone. The service department is great too- prompt service and they are very efficient. Cant say enough about the safety features of Mercedes- my wife and two kids were involved in a head on collission at 60mph, all walked away with nothing more than a scratch. This car literally saved their lives! Made me a believer and a strong supporter of the brand! More