Mercedes-Benz of North Scottsdale

We’ve bought many cars, but this was by far the best and easiest transaction. Lou Gordon was prepared, knowledgeable, very pleasant. Brian was also great. He FaceTimed the car with us prior to our arrival.t easiest transaction. Lou Gordon was prepared, knowledgeable, very pleasant. Brian was also great. He FaceTimed the car with us prior to our arrival.thanks so much!! More

Quoted me one price for service and after approving the service 15 minutes later quoted me another higher price. Service technician REDUCED the tire pressure to incorrect pressure and alarms sounded on the service 15 minutes later quoted me another higher price. Service technician REDUCED the tire pressure to incorrect pressure and alarms sounded on the drive home. Had to refill tires once arrived home. When picking up the car it still had "No Wash" written on the drivers window, had to get someone to clean it off. I had been using this dealer for years with my previous service adviser who retired. Will not return to this dealer. More

An all over perfect experience. John has an abundance of knowledge and it is always a pleasure to interact with him. Longevity and knowledge are an unbeatable combination. knowledge and it is always a pleasure to interact with him. Longevity and knowledge are an unbeatable combination. More

Excellent communication from the service advisor. Extremely satisfied with the service provided. Honored a price quote which was over 60 days old on tires. Highly recommended Mercedes Benz of Nort Extremely satisfied with the service provided. Honored a price quote which was over 60 days old on tires. Highly recommended Mercedes Benz of North Scottsdale for your needs! More

Good overall experience. The service writer was excellent and easy to work with. The service work was thorough, done on time and correct. Thank you. and easy to work with. The service work was thorough, done on time and correct. Thank you. More

From purchase to delivery I could not ask for a better experience. Lou kept me informed as to a delivery date and when the vehicle arrived Danielle did an excellent job of explaining all the systems on experience. Lou kept me informed as to a delivery date and when the vehicle arrived Danielle did an excellent job of explaining all the systems on the vehicle. More

Very quick express service as always Anthony is always awesome, a great service advisor Had a coupon for a reduced cost, but still seem a little expensive awesome, a great service advisor Had a coupon for a reduced cost, but still seem a little expensive More

Prompt and professional service. Knowledgeable service staff providing expert advice to keep my C63S in top condition and at top performance. I highly recommend Schumacher Mercedes and John Cummins for gr staff providing expert advice to keep my C63S in top condition and at top performance. I highly recommend Schumacher Mercedes and John Cummins for great customer service, More

Service was fast, friendly and courteous. Loaner car was available. An overall great experience as always. We have noticed a decline in customer service in the phone when scheduling since Penske took over. available. An overall great experience as always. We have noticed a decline in customer service in the phone when scheduling since Penske took over. More

Very good service. Pleasant place to wait for service on car. (I opted not to go home and wait.). Enjoyed complimentary drinks and snacks while I waited. car. (I opted not to go home and wait.). Enjoyed complimentary drinks and snacks while I waited. More