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Mercedes-Benz of North Scottsdale

Phoenix, AZ

4.5
743 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 743 reviews

March 21, 2013

My name is Nina. I live in Tucson. I love Mercedes Benz vehicles. That Saturday I was shopping in Scottsdale, and on my way back I stopped at this huge, wonderful, great location Schumacher European, the M More

by NinaTucson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 21, 2013

I visited Schumacher and Marty was my assigned sales rep. He was quite professional, focused and thorough in explaining all issues surrounding the auto I purchased. He coordinated a service appointment aft More

by rjc1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 19, 2013

Reymondo, in particular, and the dealership in general were highly professional, personable, and clearly committed to providing the highest level of service and making the purchasing experience as pleasur More

by jcrandall01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reymondo Lilabi
March 19, 2013

Eric Shurtliff was very knowledgeable and helpful. He answered all my questions with ease. I have driven Lincoln Navigators for the last 11 years and he convinced me that the Mercedes would provide ever More

by HelenSinclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 17, 2013

Without a doubt if it wasn't for Bob Atanasio I would not be driving a 2012 GL550 today. His infectious smile and fabulous before and after service made the sale happen. He guided the pricing in a manner More

by brodel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 15, 2013

I was not planning to buy a new car and was just browsing in the Schumacher showroom, after my Mercedes was serviced. Then I was greeted by Petros Theocharides. He made me enthusiastic and created a deal I c More

by andrewj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Petros Theocharides
March 13, 2013

I have a 2004 Mercedes CLK 320 Cabriolet. The car has only been serviced at Schumacher since it was new. Barry, the greeter is outstanding at recognizing me even though I don't come to the dealer all th More

by dir1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney, Barry
March 11, 2013

Chris Irving went above and beyond to make this deal happen. I just sold my car, earlier that day, it was raining, hailing and cold as ever, and I was without a vehicle. We arrived at Schumacher Friday More

by aperfecldy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Irving
March 11, 2013

Marty Jaffe stands out as a representative in how he was calm, approachable and allowed me to guide the process. I felt comfortable in sharing exactly what my toughts were, he listened and addressed my que More

by Mercedes_bred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 08, 2013

When I went to the dealership I had no intention of buying a car that day. Marty Jaffe showed me a 2012 MB S550 that was low mileage and was like new with a better warranty than a new car. What made me More

by bmurbro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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