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Mercedes-Benz of North Scottsdale

Phoenix, AZ

4.5
743 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 743 reviews

March 07, 2021

The service advisor was and is one of the best... Anthony Salani(sp??). Anthony handled my special requests. The service was completed within the time estimated. More

by TerryP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Mar 08, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi TerryP, thanks for sharing your five-star feedback with Anthony and our team! we're glad to hear your experience was fast and efficient. We hope you consider us again.

March 05, 2021

Very professional. My service coordinator kept me up to date with all the repairs. Only issue is that the person that handed my keys after driving my vehicle left a VERY unpleasant smell inside the vehic More

by Vhartline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Guerrero
Mar 06, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for stopping by Mercedes-Benz of North Scottsdale for your service needs and sharing your feedback. Please feel free to contact us directly if we can assist with anything else.

February 26, 2021

I drive from Gilbert out to North Scottsdale to take my Mercedes. Their customers service is outstanding!!! Tia kept me updated which helped me plan out my day. More

by Tonya
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tia Murphy
Feb 28, 2021 -

Mercedes-Benz of North Scottsdale responded

Tonya, thanks for sharing your outstanding experience with Tia in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road!

February 24, 2021

Service experience was excellent. Making my appointment was easy, service check in with my service coordinator Mike DeBartolo. He was very helpful, efficient and courteous. Danielle Ploeger who is a produc More

by anniecampbell
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeBartolo, Danielle Ploeger, Mark Field
Feb 25, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Service Department and with the help of Mike and Danielle. We value your business at Mercedes-Benz of North Scottsdale!

February 19, 2021

Michael Wood in sales & Mark Dornik in service are the greatest guys! The best service and professionalism!! Go see them! You won’t be sorry! More

by NicoleDawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dornik, Michael Wood
Feb 20, 2021 -

Mercedes-Benz of North Scottsdale responded

Thanks for the great review! We're glad to hear your experience with our team was positive. We hope to see you again soon!

February 18, 2021

Mark Field was professional, goes above and beyond to provide superior service to customers and is readily accessible. We enjoyed our new car purchase experience and are very happy with our new vehicle. More

by blprice28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Field
Feb 19, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review! We are so pleased to see that Mark's outstanding service earned your recommendation and made such a positive impression on you. Congratulations on your purchase; Mercedes-Benz of North Scottsdale hopes to work with you again in the future.

February 13, 2021

This is my second vehicle with these folks and everyone I worked with was professional and attentive to my needs and concerns. Transactions started on the internet and concluded successfully in person. I’m More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gordon
Feb 14, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for the excellent review, Bill! We will be sure to share your feedback with our team and we are pleased to see that we have earned your loyal business. Congratulations on your purchase; Mercedes-Benz of North Scottsdale looks forward to working with you again in the future.

February 11, 2021

Professional and helpful. Work was completed on time. Car was returned clean. I had a follow up question which was promptly answered. Staff was adhering to safety proto. More

by DRJ13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Feb 12, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review! We are so happy to see that your service was completed in a timely manner and that your questions were answered satisfactorily. Please let us know if Mercedes-Benz of North Scottsdale can be of further service.

February 05, 2021

Anthony always shines with his knowledge and personal service. He’s the reason that I take my Mercedes Benz to this dealership for service. He’s the best ! More

by RD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Feb 06, 2021 -

Mercedes-Benz of North Scottsdale responded

It's so nice to learn that you enjoyed your recent service visit with us largely due to Anthony! Thank you for sharing your great feedback for Mercedes-Benz of North Scottsdale and we hope you have a wonderful day!

February 03, 2021

Predictable, excellent service. Because of that I will buy here again! The service plus the quality of the car make buying here again very easy. More

by wbacon.cal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cummins
Feb 04, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for visiting Mercedes-Benz of North Scottsdale. We are happy to know that you enjoyed our services. We look forward to working with you again.

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