
Mercedes-Benz of North Scottsdale
Phoenix, AZ

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Building was very clean and inviting. Greeters were pleasant and prompt about getting someone to help. Everyone we were in contact with did an excellent job pleasant and prompt about getting someone to help. Everyone we were in contact with did an excellent job More
I took my 2017 GLC in for a rear camera warranty repair. While the tech was taking care of that problem, he also found that my battery needed replacing, which was also covered under the MB factory warranty While the tech was taking care of that problem, he also found that my battery needed replacing, which was also covered under the MB factory warranty. Although the repairs understandably took longer than I had anticipated, I was kept well informed on the progress of the work. Everyone I had contact with was very professional and helpful. MB of N Scottsdale service department is without a doubt the best service department I have ever dealt with. More
As usual, the required service was accomplished in an efficient, timely and professional manner and was completed as requested. Tia, our service representative, kept us well informed. efficient, timely and professional manner and was completed as requested. Tia, our service representative, kept us well informed. More
I have been servicing my Mercedes vehicles at North Scottsdale Mercedez for 19 years. I continue to have outstanding service, being constantly informed, accommodated, and being taken care of by the bes Scottsdale Mercedez for 19 years. I continue to have outstanding service, being constantly informed, accommodated, and being taken care of by the best professional team in existence. So many times have they gone above and beyod. More
Took 2008 SUV in for diagnostic service. Mark, the Service Team Manager was outstanding. He truly cares about customers. Very much appreciated his positive attitude. Service Team Manager was outstanding. He truly cares about customers. Very much appreciated his positive attitude. More
Beautiful dealership!Joe Palmisano and John Bultman were Beautiful dealership! Joe Palmisano and John Bultman were awesome! They made it so easy and I would buy another card from them in a heart! Beautiful dealership! Joe Palmisano and John Bultman were awesome! They made it so easy and I would buy another card from them in a heart! More
First time service since purchase December 2019, everyone we spoke with during & after service were very professional & kind. I would return to for next year when service is due. we spoke with during & after service were very professional & kind. I would return to for next year when service is due. More
Everything is always done professionally both in front and garage operations. Even over one year from last repair, they honored the warranty and redid the repair free of charge. and garage operations. Even over one year from last repair, they honored the warranty and redid the repair free of charge. More
I always have a good experience because of my wonderful Service Manager, Mark Dornik. He takes charge & always makes me happy and my car is always completed as promised. Service Manager, Mark Dornik. He takes charge & always makes me happy and my car is always completed as promised. More
Always quality service. Friendly. Quick turn around. Received notification as soon as it was ready. Appreciate that I have my same service person each visit! Received notification as soon as it was ready. Appreciate that I have my same service person each visit! More