Mercedes-Benz of Oklahoma City

Very accomidating Always accomidating and professional. Whether your in for service or purchasing a new car you are kindly greeted and you know your in good hands Always accomidating and professional. Whether your in for service or purchasing a new car you are kindly greeted and you know your in good hands More

Christina Griffin Deborah, is so helpful , great customer service and so friendly!! I would recommend her anytime. SHE IS also very knowledgeable. She will answer any q Deborah, is so helpful , great customer service and so friendly!! I would recommend her anytime. SHE IS also very knowledgeable. She will answer any question there is to mind with out any trouble. More

Unparalleled Service ! Brought my 2014 ML350 in for a 60,000 Mile Service. Although we recently acquired a 2018 E400A4 Cabriolet this was the first time using the Service D Brought my 2014 ML350 in for a 60,000 Mile Service. Although we recently acquired a 2018 E400A4 Cabriolet this was the first time using the Service Department at MBOKC since moving here from Hilton Head Island, South Carolina. Nick Bankston was my Service Consultant. Nick took care of everything, keeping me informed throughout the process. He was Professional, Courteous and Patient with me as my vehicle needed rear brakes in addition to the normal service. It's comforting to know that our vehicles and our safety are being handled by professionals! More

Mercedes brakes My ML350 needed brakes. I always work with Lance in service. He is very knowledgeable and very helpful. I feel confident that my vehicle is being take My ML350 needed brakes. I always work with Lance in service. He is very knowledgeable and very helpful. I feel confident that my vehicle is being taken care of and I am being told honestly what needs to be done. I always have a great experience at Mercedes of OKC. More

Took almost a month, but it runs Work was accomplish , have not had to send it back to correct something, and had one on one with the mechanic that did the job. Yes still needs a fe Work was accomplish , have not had to send it back to correct something, and had one on one with the mechanic that did the job. Yes still needs a few things repaired, takes MONEY. Mr. Brown could call to inform why it's taking so long for the repairs. I loaded car on a trailer and hauled it to dealership. A man who worked in the detail, area helped me load it, after service preformed, by directing so I could get the car centered. More

You've moved too far away. I bought a new Cadillac XT5 the Monday after my Safety Recall Service (and another repair that had been done 3 times before...). Service took 2 days I bought a new Cadillac XT5 the Monday after my Safety Recall Service (and another repair that had been done 3 times before...). Service took 2 days to complete. No car provided but 2 very nice drivers took me home & picked me up the next day. You have moved your dealership too far north to keep my business. It's a shame Mercedes has no regard for people who live in south OKC or Norman. AND...every time I've had my car in your shop it either costs me $1,200.00 OR you try to sell me $1,200.00 worth of tires. That does get old...the up-sale. Bob Moore Cadillac has always treated me like I was special ... since my first Cadillac in 1973. More

They go out of their way to help you. I can’t say that my problem was corrected with the adaptive cruise control but they tried. They worked on it 4 different times and kept it for more t I can’t say that my problem was corrected with the adaptive cruise control but they tried. They worked on it 4 different times and kept it for more than 3 days twice but the cruise goes off for no reason. It can be turned back on after going 4-5 miles. It is very sporadic. I don’t know if anyone called MB factory. More

Mercedes Service We have our GL550 as well as our new Mercedes Sprinter Thor Motorhome serviced at MB of OKC and they are wonderful. Honest, reliable and caring toward We have our GL550 as well as our new Mercedes Sprinter Thor Motorhome serviced at MB of OKC and they are wonderful. Honest, reliable and caring towards us each time we cone in for service. Work is always done quickly and correctly the first time. The people are kind, caring and respectful. Keep up the good work. Regards, Dave & Debra Holley More

Great service, buying, and parts department! I recently purchased a new car and the experience was great. I had a couple of issues that needed to be addressed in the service department. My servic I recently purchased a new car and the experience was great. I had a couple of issues that needed to be addressed in the service department. My service advisor, Lance McHenry went above and beyond to help me. I have also made purchases in the parts department the last two times and they even ordered a shirt in my size for me. Five stars! More

Replacement of Voice Control Module Nick and the parts manager were very helpful, he kept me posted on the arrival of parts and completion of repairs. I really appreciated the loaner ca Nick and the parts manager were very helpful, he kept me posted on the arrival of parts and completion of repairs. I really appreciated the loaner car. Ron White replaced the batteries in my key, More