Mercedes-Benz of Oklahoma City

Excellence In Action. My name is Peter and I just completed a transaction with Mercedes-Benz of Oklahoma City. My Lease Manager was Jeff Trebbien and I give him the highest My name is Peter and I just completed a transaction with Mercedes-Benz of Oklahoma City. My Lease Manager was Jeff Trebbien and I give him the highest possible marks in every category. Jeff was courteous, professional, honest and most helpful in every aspect of our transaction. He is a credit to Mercedes-Benz and to our community. I look forward to dealing with him in the future. In addition, I would like to compliment the entire MB operation in OKC. Everyone constantly demonstrated an attitude of cheerful willingness to help whenever possible. Specifically, Finance Director Brooke Eixenberger did a great job. I find MBOKC to be a first class organization, one that continually demonstrates excellence in action. More

I applaud Debra!! I join the many customers who have had the pleasure of working with Debra Osbourne. Their reviews, and mine, are filled with pleasantries and recalls I join the many customers who have had the pleasure of working with Debra Osbourne. Their reviews, and mine, are filled with pleasantries and recalls of experiences at the dealership with Debra. Professional, knowledgeable and pleasant are fitting words to describe Debra. You are fortunate to have her represent your business. Lance has been my appointed service guy for some time now. He always greets me with warmth and eagerness to help. My service experiences with Lance have always been top notch. More

Jared Filip is the best car sales man ever. Jared told me he would make me a deal, I couldn't turn down. Driving into the dealership for repairs, I was just looking but his professionalism & wi Jared told me he would make me a deal, I couldn't turn down. Driving into the dealership for repairs, I was just looking but his professionalism & willingness to make an amazing deal made it an amazing experience. More

Jared Filip I had a great experience at the dealership. Jared Filip was a great associate to work with. He took the time to understand what I thought was import I had a great experience at the dealership. Jared Filip was a great associate to work with. He took the time to understand what I thought was important in a car and showed me the different options. He stuck with me until I made a decision and did not pressure me to close that day. Also Tim the manager was great. He worked with me to find a purchase amount we were both comfortable with. Tim was very patient and did not push me to make a decision on the spot. Both gentleman are great and the dealership is lucky to have them. I would recommend Jared, Tim and OKC Mercedes to anyone looking for this level of car and experience. Thanks, Brett Thompson More

Friendly, professional and reliable My wife and I already decided that we will stay in Mercedes due in part to the excellent customer relations and service. I strongly recommend Debr My wife and I already decided that we will stay in Mercedes due in part to the excellent customer relations and service. I strongly recommend Debra Osborne for new car buying and Lance Mchenry for service. Both have become trusted friends who are always eager to help and always follow up ! John Addikas has also reached out to me on more than one occasion to see if I needed anything. The support system and follow up is impressive ; even when sometimes things don't go as expected the people I have recognized herein have always offered to rectify the matter. More

Debra Osborne Debra was very accommodating to my busy schedule, and even took the time to take photos of various cars and send them to me! I am a novice on Mercedes Debra was very accommodating to my busy schedule, and even took the time to take photos of various cars and send them to me! I am a novice on Mercedes cars, and she was very gracious in her patience in explaining the various series and options. I will certainly recommend Debra for my friends interested in any new or used vehicles. More

Great Customer Service This dealership had amazing customer service and went above and beyond to make sure we had everything we wanted! Aslan was great at helping me figure This dealership had amazing customer service and went above and beyond to make sure we had everything we wanted! Aslan was great at helping me figure out all the extras on my new car and stayed in contact with me to make sure I was happy with it! Thank you guys so much! More

General Experience We just leased our 4th vehicle from this dealership and it's always a pleasure to work with Debra Osborne. She is very knowledgeable of Mercedes Benz We just leased our 4th vehicle from this dealership and it's always a pleasure to work with Debra Osborne. She is very knowledgeable of Mercedes Benz cars and works hard to find the right model and desired equipment/accessories. More

Taking a bad situation and turning it into a good experience I experienced car problems on my trip to Oklahoma City from Colorado. I called Mercedes-Benz of Oklahoma City, Scott Dounn answered my call, he told I experienced car problems on my trip to Oklahoma City from Colorado. I called Mercedes-Benz of Oklahoma City, Scott Dounn answered my call, he told me to bring it by and they would take a look at it even though he knew it would be late when I arrived. I pulled into the dealership at 4:45 pm on a Friday night and a holiday weekend! The entire staff treated me as though they had all the time in the world, I never once felt that I was of any inconvenience to anyone. After taking a look at my car they knew it wasn't going to be an easy fix and needed longer to diagnose the problem. I was in town to watch my son play hockey, they got me into a car and on my way so I wouldn't miss him. This was very stressful time, but they took exceptional care of me and took as much of the stress away that they could. While at the dealership, I encountered many of the staff members and everyone of them went out of their way to see if I needed anything. I would highly recommend this dealership, the staff is outstanding! Thank you Scott, Lance and I can't remember the name of the gentleman that looked at my car or the other staff members that helped me, but thank you! I am very grateful for everyone, as they took a bad situation and turned it into good experience! More

Such a comfortable experience From the moment we were introduced to Debra we felt comfortable with her. She was a delight to work with and so knowledgeable. Even though we arrived From the moment we were introduced to Debra we felt comfortable with her. She was a delight to work with and so knowledgeable. Even though we arrived at the dealership at the end of the day, she took the time to show us all features of the GLC and took us on a test drive. We jokingly told her manager we would take her instead of the car! We would highly recommend her and the dealership. More