Mercedes-Benz of Oklahoma City

Bryon is the guy Byron always provides excellent customer service. Makes sure my vehicle is in great shape and keeps me informed as to the progress of the service bein Byron always provides excellent customer service. Makes sure my vehicle is in great shape and keeps me informed as to the progress of the service being performed. More

Awesome Lance has always taken the time to explain why something needs to be done....treats me with respect..understands I don't know about cars and is very p Lance has always taken the time to explain why something needs to be done....treats me with respect..understands I don't know about cars and is very patient with me More

No surprises! Lance is a great service representative for Mercedes-Benz of Oklahoma City. My car is always ready when promised and of course washed and vacuumed. Lance is a great service representative for Mercedes-Benz of Oklahoma City. My car is always ready when promised and of course washed and vacuumed. He encouraged me to prepay for my upcoming services on my SL and it saved me a lot of money. Now that's service! More

Thank you Bryon and Butch! You always take excellent care of me as well as my car. Your customer service is friendy, professional, and accurate. You never fail Bryon and Butch! You always take excellent care of me as well as my car. Your customer service is friendy, professional, and accurate. You never fail to value my time. More

our experience Three times we came in and had our eyes on a new GLK350. John Marquez was really friendly and helpful, always had a kind heart and patience. He answe Three times we came in and had our eyes on a new GLK350. John Marquez was really friendly and helpful, always had a kind heart and patience. He answered our questions and met our concerns. We were glad to have had our experience with him. He was one of the reasons we chose Mercedes over Lexus and BMW. Thank you. More

Most informative and professiona,l service contact I'm typically the one that brings the car to the dealership for repairs and repeatedly have absolutely stellar service and interaction with Josh Colli I'm typically the one that brings the car to the dealership for repairs and repeatedly have absolutely stellar service and interaction with Josh Collins. He gives me the overall verdict in a very clear, concise manner, that leaves nothing to guess. Each time the car has been serviced (which by the way is very little-routine maintenance) since it was purchased, it always comes back spotlessly clean, inside and out. Josh Collins has always been approachable, making me feel comfortable, educating and answering any and all questions that I do or might have with a very pleasant informative demeanor. I highly recommend Josh Collins as any individual's contact in service at the OKC MB Dealership as well as this A+ dealership for it's top class sales and service. More

Ultimate professional Ben Marler has been my service advisor at MB of OKC since approximately 2010. He is always on top of his game. Ben maintains close relationships wit Ben Marler has been my service advisor at MB of OKC since approximately 2010. He is always on top of his game. Ben maintains close relationships with his clients, and always goes above and beyond, especially during unique situations. Ben has always been available to handle my issues. He helped me out of a jam on the highway once one night. Not many employees are willing to help a client after hours, but Ben was. He is a true asset to MB of OKC. More

Service One Can Trust After experiencing other luxury automobile service departments, I can honestly say that Ben Marler has absolutely makes Mercedes Benz service second After experiencing other luxury automobile service departments, I can honestly say that Ben Marler has absolutely makes Mercedes Benz service second to none. His honesty, his friendliness, and his determination to provide the best service is the reason that I consider the Ben Marler Mercedes Benz Service experience truly second to none. It has always been what I consider "sercvice you can trust"! When visiting for service, I ask for no one other than Ben! More

Owner of 2 Mercedes I have to rave about Ben Marler and his service. I own an 06 E350 and a '12 GLK and overtime I need to get my cars in for their Service Plan, Ben lis I have to rave about Ben Marler and his service. I own an 06 E350 and a '12 GLK and overtime I need to get my cars in for their Service Plan, Ben listens to my concerns about any issue I might be having and is very thorough to find me an answer and get my problem solved. He makes sure my cars are spotless at pickup and my service is timely and tries to save me money when possible, especially on my older E350. I really appreciate him and I am so thankful he is my service rep. My mom also has a GLK and I recommended she switch Service reps to have Ben Marler. He is such a nice guy and very personable. I highly recommend Ben. He is honest and is very respectful. More

Consistent Excellence in service. Ben is always a pleasure to work with. He knows his job and does it extremely well. Service visits are always straight forward. Cost estimates are Ben is always a pleasure to work with. He knows his job and does it extremely well. Service visits are always straight forward. Cost estimates are accurate. Any unforeseen problems are promptly communicated. I like that Ben will not hesitate to allow me to talk to the technician to get all my questions answered. On a couple of occasions I have come in without an appointment due to a check engine light and each time Ben has been able to accommadate me. It is like visiting family when I come in to the dealership. I would not consider taking my S65 anywhere else for service! More