Mercedes-Benz of Oklahoma City

Mercedes Benz of Oklahoma City has consistently been a pleasure to work with for the past decade from sales to service. The professional staff delightfully welcomes me into the dealership each time I am t pleasure to work with for the past decade from sales to service. The professional staff delightfully welcomes me into the dealership each time I am there as if welcoming me into their home. The sales aspect is an exciting process. Mercedes Benz is the pinnacle of product standard in the automotive industry and exploring the various makes and models enhances the experience we have with each Mercedes Benz we order. Working with Tim Allred who provides meticulous expertice to the ultimate perfection in ensuring our cars are ordered exactly how we prefer. Ron Clemmons in financing is a true joy to work with each time. He creates a smooth and seamless process to getting the paperwork buttoned up in order to quickly get us enjoyig our new Mercedes Benz. Josh Collins has been our service advisor all these years attending to each of the cars we have owned. Josh is wonderful at being accessible to me to ensure an easy process when bringing any of our cars in for service. Josh always has Frank ready to go with a loaner so drop off and pick up is a breeze. He keeps me in the loop when any of my cars is being serviced. His suggestions have always been vital and successful to keeping our cars operating at the best performance level possible. He is spot on with tackling the correct issues and my bills are according to the estimate or less than expected. Mercedes Benz of Oklahoma City has provided my family with MB's for a decade and taken care of each one as if they owned them personally. Each staff member takes pride in providing a level of service that goes beyond a basic client/dealer relationship. It is truly a family at MB OKC and from the Managers of Sales John and Service, Cecil to the drivers and ancially staff everyone knows our names and cares about providing exceptional service that exceeds expectations. The attention to every detail creates a personal customer service level that is far more than the automated car buying experiance buyers have come accustem to in the industry today. My husband and I respect and enjoy the marvel of engineering that each Mercedes Benz demonstrates. Karl Benz would be proud to hang his script "The Best or Nothing" at Mercedes Benz of Oklahoma City More

Fine dealing with until we had any issues.... 1.no Fine dealing with until we had any issues.... 1.no trailer hitch- as told it should have- solved by sending me to get put on and reimbursing 2. Homeli Fine dealing with until we had any issues.... 1.no trailer hitch- as told it should have- solved by sending me to get put on and reimbursing 2. Homelink didn't work with garage door openers- told me to Youtube it! I called Homelink on my own and found the MB had a glitch in their system and it had to be handled differently that any YOUTUBE would say. Took him under 5 minutes to fix. 3. floormats were not the ones that fit the ML350- told me I must have changed them and was trying to STEAL from MB and get new ones. More

Mr. Ward was extremely condescending and rude. I spoke to another salesman Scott (who was working with another customer) about an E400 hybrid they had in stock. And Mr. Ward told me the car was not in stock another salesman Scott (who was working with another customer) about an E400 hybrid they had in stock. And Mr. Ward told me the car was not in stock, and he plain just did not want to deal with me. Every question I asked him got a negative reply. I also asked him about the ML 450 Hybrid and he said there was none in stock. Meanwhile I had seen one in the lot. Guess my money is not good enough for MBOKC. Until we have another dealership in the OKC area I will not be buying another Mercedes. I was going to buy the E400 from dallas but I will not be buying a Mercedes until further notice so that I can avoid this dealership. Thank you for making up my mind to buy an AUDI A6 instead More

MY EXPERIENCE WITH M-B WAS AMAZING. I WORKED EXCLUSIVELY WITH TIM ALLRED AND THAT IS WHY THE ENTIRE EXPERIENCE WAS SO GOOD. TIM LOVES MERCEDES AND IT SHOWS, HIS KNOWLEDGE ABOUT EVERYTHING MERCEDES WAS NOT WITH TIM ALLRED AND THAT IS WHY THE ENTIRE EXPERIENCE WAS SO GOOD. TIM LOVES MERCEDES AND IT SHOWS, HIS KNOWLEDGE ABOUT EVERYTHING MERCEDES WAS NOT ONLY COMFORTING BUT IMPRESSIVE. I HAD NO ISSUES FROM THE START OF THE BUY THROUGH THE COMPLETION. I WILL TELL ANYONE TO PURCHASE A CAR HERE. More

The team at MB OKC was extremely friendly and made us feel like we were immediately part of a family. Scott Tribbey showed us our new car and immediately had our attention with his keen knowledge of the feel like we were immediately part of a family. Scott Tribbey showed us our new car and immediately had our attention with his keen knowledge of the Mercedez family of cars and what each and everyone of them offered. Scott made the process of dealing with Mercedez a quick and painless situation. The financing offered was also superb, Ron Clements was equally easy to deal with and was a joy to work with. More

I was looking at your websight and reading some of the comments that my hometown Mercedes dealer has recieved and wondered if "that girl" is going to a different dealership than the one I have been going comments that my hometown Mercedes dealer has recieved and wondered if "that girl" is going to a different dealership than the one I have been going to for 15 years. My salesperson is also Bill Patton and have never found him to be anything short of respectful and most courteous. I have been dealing with Nick, their sales manager for the past six years and his honesty and integrity is a refreshing thing for any dealership. I am sure that I could buy a car for less somewhere else but then I could not and should not have access to services that are second to none in my opinion. It sounds like "that girl" has issues of her own to deal with. Regardless of all that, you would hard pressed to fine a dealership with great people from the top down. It is a shame that people search out a web sight to tell the bad things about someone they really dont know. Dont you think we have enough negative stuff everyday already. Come on lady pay alittle more and get a lot more of Mercedes Benz of OKC. it is not always about price... More