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Mercedes-Benz of Oklahoma City
Edmond, OK
863 Reviews
At Mercedes-Benz of Oklahoma City, we strive to outfit you with the finest automotive experience while treating you with the respect, honesty and friendliness that Oklahomans are known for buttoned-up German engineering delivered with an Oklahoma smile. As the only authorized Mercedes-Benz dealer in Oklahoma City - we're proud to represent this legendary brand, and we're equally proud to be a hallmark in the renaissance of Oklahoma City.
We encourage you to take the time to browse our new and pre-owned inventory online, request more information about vehicles, schedule service, order parts, set up a test drive or inquire about financing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 863 reviews
July 26, 2009
Stay away from this dealership. The sales staff are condenscending and rude to customers, esp. women. In the store to purchase a S550 class Mercedes and Bill Patton (as usual) was slow to respond to ou condenscending and rude to customers, esp. women. In the store to purchase a S550 class Mercedes and Bill Patton (as usual) was slow to respond to our requests the vehicle and displayed a sullen and indifferent attitude. The sales manager, Nick Williams was uncivil and accusatory. My husband and I had been customers since 1996 and have spent untold thousands on maintanence repairs. Since we were contacting other Mercedes dealers in the area and were promised a great deal on the S550 at another dealership, they found out about it and treated me disrespectfully!! Actually, the sales person acted like and indignant child and stormed in and out of the sales manager's office. Yes, this was in a Mercedes dealership...a 65 year old man acting like a three year old and all because he refused to broker a deal with my husband resulting in a $2500.00 difference in price from the competing dealership. Guess what??? Afer the deplorable behaviour by the sales staff and manager, my friends and I all walked out. I have two witnesses( both female) who witnessed and experienced some of the unprofessional and rude behaviour. The following day (Saturday) I drove to Jackie Cooper Imports and surprisingly purchased a car that was different than original request and more expensive!! Jackie Cooper mercedes couldn't have been friendlier and more professional. The difference between Luxury Cars of Okc (formerly known as Bob Howard Mercedes) and Jackie Cooper Mercedes was "night and day" to say the LEAST!!!!!!!!!!! Run from this OKC dealership...they use bullying and intimidation to sell you a car...or shame you into buying one. They are worthless and obviously have some internal problems since changing ownership. This is the reason I am only giving a 1 rating! Thank you! More
by thatgirl
Employees Worked With
Bill Patton and Nick Williams
August 01, 2008
Friendly, professional quality service, done as quickly as possible. Expensive, but no more so than dealers of other makes. If you have service done while you wait, a nice waiting area is provided with com as possible. Expensive, but no more so than dealers of other makes. If you have service done while you wait, a nice waiting area is provided with complementary soft drinks and occasional snacks. Waiting area includes a flat-screen TV and abundant reading material. More
by Dolebludger
Employees Worked With
Lance and others
