Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Oklahoma City - Service Center
Edmond, OK
359 Reviews
359 Reviews of Mercedes-Benz of Oklahoma City - Service Center
Sort by
August 29, 2022
Tim in parts was so helpful at a stressful time for me. He is so friendly and goes the extra mile. Great worker…. Thank you Tim. You are lucky to have him Mercedes! He is so friendly and goes the extra mile. Great worker…. Thank you Tim. You are lucky to have him Mercedes! More
by Vtowne
Employees Worked With
Tim Back
August 01, 2022
If I could select no stars I would. You know after a while you realize they just cannot fix your car? We bought a new 2020 GLE and have had electrical problems from day one. They say th You know after a while you realize they just cannot fix your car? We bought a new 2020 GLE and have had electrical problems from day one. They say they cannot duplicate the problem, yet we provided video evidence of the dash malfunctioning. If they cannot reproduce it then it is the computer not reading it, right? So, there are at least 2 problems. The car has been in at least a dozen times-same story. Instead, they want to replace brake pads or tires or whatever to make $. Run away from Mercedes. This dealer/owner is a friend, long-time, but we cannot depend on this car. Tried to get them to buy it back, they say too late. Here is a funny, the loaner-a completely different model-DOES THE SAME THING! It is obviously endemic to these new long dashes. Do not buy a Mercedes-they cannot fix your car and you will forever be in service. More
by miles
Employees Worked With
June 18, 2022
I have recently purchased some all weather mats for my Mercedes and Mr. Greg assisted me, he was very professional and very nice. Mercedes and Mr. Greg assisted me, he was very professional and very nice. More
by Dior
Employees Worked With
April 05, 2022
I had no intention of purchasing a vehicle when I went to MB of OKC a few weeks ago. One thing I noticed is that everyone was very friendly. Hamblett Kamabi introduced himself and I told him about some ideas MB of OKC a few weeks ago. One thing I noticed is that everyone was very friendly. Hamblett Kamabi introduced himself and I told him about some ideas for a car I wanted to purchase at a later date, He answered all my questions and even voiced some concerns over the car I was looking at. After spending some time looking and discussing, I found a great car that had everything I needed so I went ahead and made the purchase. Great group of people and great service! I will be back for my next car! More
by jabauman64
December 22, 2021
Horrible customer service , walked to me while i was unloading one of our cars at service saying that they don’t work on cars in that condition without even introducing himself and without knowing anyth unloading one of our cars at service saying that they don’t work on cars in that condition without even introducing himself and without knowing anything about that mercedes , so i told him that im picking up another Mercedes that i dropped off a week ago that was in same conditions, then he walked away without saying anything, i was so confused of what happened, I walked to him and asked him about his name and title then told him that what he did was so unprofessional, he didn’t say a word or apologized. we buy our cars from auctions so some of them don’t look the best, but that’s why we bring them to the service department which is not free. Never dealing with this dealership service department again. More
by Abdalhakim.massarwa
September 27, 2021
Frank is always great. Very pleasant to work with, help takes the stress of just being in the Service department takes the stress of just being in the Service department More
by Jay
September 10, 2021
Great customer service, follow up and timely car service updates. Marlenea is the best on taking care of customers. Thank you so much for your help. updates. Marlenea is the best on taking care of customers. Thank you so much for your help. More
by Khan
Employees Worked With
July 23, 2021
Our car had a blow out, and we brought the car in to be evaluated. The wheel had damage as well as the tire ruined. John went the extra mile to make sure we had our car fixed quickly and safely! Thank you evaluated. The wheel had damage as well as the tire ruined. John went the extra mile to make sure we had our car fixed quickly and safely! Thank you John for all of your help! More
by Crslisa
Employees Worked With
Taylor back in service really paid close attention to detail. He did an awesome job !, John Plewes
July 15, 2021
If you need someone to go the extra mile, Tim is your guy! Tim is extremely knowledgeable and if he doesn’t know the answer immediately, he will find it out as quickly as he can. He is efficient, profess guy! Tim is extremely knowledgeable and if he doesn’t know the answer immediately, he will find it out as quickly as he can. He is efficient, professional, holds himself accountable, and has a great personality! More
by Jessirod3
Employees Worked With
Tim Back
July 13, 2021
If I could give this place 10 stars I would. They went above and beyond to help us get our Sprinter RV fixed and back on the road. Marlene Steffens was the best as was her service people. They are also do above and beyond to help us get our Sprinter RV fixed and back on the road. Marlene Steffens was the best as was her service people. They are also dog friendly. Thank you guys for taking such great care of us and our pups. More
by leslieray1
Employees Worked With
