Mercedes-Benz of Oklahoma City - Service Center

very happy Both Brenden and the service department as a whole took excellent care of us and our needs. We service all of our Mercedes needs through this location Both Brenden and the service department as a whole took excellent care of us and our needs. We service all of our Mercedes needs through this location More

Great folks. Great experience. I haven’t experienced an anything like this dealership. The folks are friendly. No one avoids you so that you so that there is someone always checking I haven’t experienced an anything like this dealership. The folks are friendly. No one avoids you so that you so that there is someone always checking on you to ensure we’re being tended. The facility has everything available as far as beverages and snacks while waiting for service. We have been impressed by every experience with this group of fine people at MBOKC. Thanks More

Great experience I could not have been any more pleased with the service from your team. I was driving a relativity new RV cross country when the power steering sudden I could not have been any more pleased with the service from your team. I was driving a relativity new RV cross country when the power steering suddenly went out. After a tow-in from the MB Service Call Center I spent the night in my camper on the lot. Your advisor, Marlenea continued to check in with me on my cell long after the dealership closed to make sure I had arrived. She even suggested I be dropped off under the tents as a hail storm was expected and I had solar panels on the roof. I was ushered in first thing the following morning and Paul immediately saw the problem. All it was was a loose hose and I was on the road in about an hour. I am not real happy that MB apparently knew this was an issue and the problem could have been avoided by an advance recall notice, I was very pleased with the way the problem was resolved however. I could not have been any happier with the attention paid to my situation and felt that this event could be used as a model for exceptional customer service. Driving a RV cross county can cause anxiety but this problem was quickly resolved to my upmost satisfaction. You have exceptional staff with Marlena and Paul and please thank them again for me. More

Sales and Service Experience The E300W4 that Aslan assisted in ordering Is undoubtedly the safest and most pleasurable vehicle I’ve ever owned. The driver assist DISTRONIC opt The E300W4 that Aslan assisted in ordering Is undoubtedly the safest and most pleasurable vehicle I’ve ever owned. The driver assist DISTRONIC option not only is comforting when driving in traffic, it also prevented my involvement in three potentially Fatal accidents while driving at night on the interstate. I continue to receive compliments on the Desingno interior option that Aslan assisted me in selecting. Jesse has been most Courteous and professional in assisting me when servicing my car. He has addressed the few anomalies I have found in a prompt and timely manner providing detailed technical explanations and support. More

The Finest MB of OKC is such an amazing organization from Debra Osborne in Sales to Brenden in Service. We're so pleased & grateful to have such an incredible de MB of OKC is such an amazing organization from Debra Osborne in Sales to Brenden in Service. We're so pleased & grateful to have such an incredible dealership in OKC! Thank you. More

Always Excellent Customer Service!!! I have had my car serviced here for a few years now, and the service is spot on. The service check-in works like a well oiled machine. Staff are very I have had my car serviced here for a few years now, and the service is spot on. The service check-in works like a well oiled machine. Staff are very professional, and knowledgeable. Shuttle service or loaner is awesome!! More

Efficient, Friendly and Convenient My service experience was easy to schedule. I took advantage of having my car picked up at my home. Everyone was friendly and very informative. My service experience was easy to schedule. I took advantage of having my car picked up at my home. Everyone was friendly and very informative. More

service review The staff at Mercedes-Benz OKC did another great job. Always a pleasure to deal with them. I think a raise is in order---don't you??? Curtis To The staff at Mercedes-Benz OKC did another great job. Always a pleasure to deal with them. I think a raise is in order---don't you??? Curtis Towery More

Always the best! Personalized Service is what sets Mercedes Benz apart from other vehicle brands. George Nicholson is my Service Representative. He is remarkable!!! I Personalized Service is what sets Mercedes Benz apart from other vehicle brands. George Nicholson is my Service Representative. He is remarkable!!! I could not ask for better service. More

Great service Very courteous and respectful of my time and money. They communicate clearly and make sure you are comfortable with the services / work they will perf Very courteous and respectful of my time and money. They communicate clearly and make sure you are comfortable with the services / work they will perform. More