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Mercedes-Benz of Oklahoma City - Service Center

Edmond, OK

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359 Reviews

359 Reviews of Mercedes-Benz of Oklahoma City - Service Center

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April 07, 2019

Replacement of wheel and tires Great dealership. Nice amenities. Comfortable surroundings. Friendly people. As we were from out of town, Nick was a great help aquainting us with the More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bankston
Apr 08, 2019 -

Mercedes-Benz of Oklahoma City responded

We are happy to have been able to help and truly appreciate your kind words!

March 31, 2019

Outstanding! Scott, I can't remember everyones name. The service is awesome and the whole staff was extremely courteous. I live in Tulsa, Ok, so getting to OKC i More

by RMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Challis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey, Scott Dounn
Apr 01, 2019 -

Mercedes-Benz of Oklahoma City responded

We are so happy to have been able to help, and truly appreciate your kind words. Be sure to let us know if there is anything else we can do to help.

March 23, 2019

Everything went well. It was just a 60,000 mile checkup. Nothing out of the ordinary. I had to wait only a couple of hours. So I was given a loaner car. More

by FLiP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Challis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Mercedes-Benz of Oklahoma City responded

Thank you for choosing us for your service needs, we are happy to have been able to help!

March 19, 2019

Great Service Department Once again we received great help from the service department. They took extra measures to ensure our van was in and out as quickly as possible. More

by Somers, Doyle
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

Mercedes-Benz of Oklahoma City responded

We really appreciate your kind words. Our team is happy to be able to help.

March 14, 2019

Service I would absolutely recommend Lance and Bryon. They are the best! Extremely helpful and nice. I really appreciate them getting my service completed qu More

by Kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Hudgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Mercedes-Benz of Oklahoma City responded

Thanks for taking the time to share your feedback! We really appreciate your kind words. Please let us know if there is anything else we can do to help.

March 14, 2019

Healthy Partnerships My family appreciates the entire staff! Mr. Brendon Brown impressed me with his ability to build authentic Client relationship while maintaining an More

by 190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Brown
Mar 15, 2019 -

Mercedes-Benz of Oklahoma City responded

We appreciate your kind words and are so glad Brenden could help! Please let us or Brenden know if there is anything else we can do to help.

March 08, 2019

Sprinter with wire wrapped around axle The Mercedes Benz service team were amazing! I had my Sprinter van towed in on 11/19/18 and they got it back to me on 2/1/19. I didn't think they w More

by bill fredericks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Mercedes-Benz of Oklahoma City responded

We are so happy our team could help get your Sprinter back on the road for you. Please let us know if there is anything else we can do to help.

March 03, 2019

Experience We had our Sprinter and GL 63 serviced here. Care and service superior as always. Refreshment bar is a plus, nice waiting area. Retail shop good f More

by Blank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 04, 2019 -

Mercedes-Benz of Oklahoma City responded

We are happy to be able to help with your service needs, and are glad you enjoy the waiting area and refreshments. Be sure to let us know if there is anything else we can do to help.

February 13, 2019

Absolutely outstanding: Seven-Star! Mercedes-Benz of Oklahoma City offered absolutely seven-star service for our E300 and our GLE350 cars last month. They had always been excellent, but More

by PY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Challis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Mercedes-Benz of Oklahoma City responded

Thank you for your kind words! We are so happy to have been able to help. Please let us know if there is anything else we can do.

January 30, 2019

Five Star Service Great personalized service! Michael knows my car and treats it as his own. He is knowledgeable and responsive to all my questions. The entire thing is More

by Bethanylv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Challis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership and truly appreciate the kind words. We look forward to helping you in the future.

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