Mercedes-Benz of Oklahoma City - Service Center
Edmond, OK

359 Reviews of Mercedes-Benz of Oklahoma City - Service Center
Replacement of wheel and tires Great dealership. Nice amenities. Comfortable surroundings. Friendly people. As we were from out of town, Nick was a great help aquainting us with the Great dealership. Nice amenities. Comfortable surroundings. Friendly people. As we were from out of town, Nick was a great help aquainting us with the community. We were given a loaner to drive, which was very helpful. More
Outstanding! Scott, I can't remember everyones name. The service is awesome and the whole staff was extremely courteous. I live in Tulsa, Ok, so getting to OKC i Scott, I can't remember everyones name. The service is awesome and the whole staff was extremely courteous. I live in Tulsa, Ok, so getting to OKC isn't always easy, but it is worth it. I chose Mercedes Benz of Oklahoma City for sales and service, and I did it for a reason. I think my service advisor was Michael, Hailey set up the appointment and Frank provided loaner. Everyone including you Scott were outstanding. Special thanks to Frank Charles. Appreciate you all. More
Everything went well. It was just a 60,000 mile checkup. Nothing out of the ordinary. I had to wait only a couple of hours. So I was given a loaner car. It was just a 60,000 mile checkup. Nothing out of the ordinary. I had to wait only a couple of hours. So I was given a loaner car. More
Great Service Department Once again we received great help from the service department. They took extra measures to ensure our van was in and out as quickly as possible. Once again we received great help from the service department. They took extra measures to ensure our van was in and out as quickly as possible. More
Service I would absolutely recommend Lance and Bryon. They are the best! Extremely helpful and nice. I really appreciate them getting my service completed qu I would absolutely recommend Lance and Bryon. They are the best! Extremely helpful and nice. I really appreciate them getting my service completed quickly. Thank you! More
Healthy Partnerships My family appreciates the entire staff! Mr. Brendon Brown impressed me with his ability to build authentic Client relationship while maintaining an My family appreciates the entire staff! Mr. Brendon Brown impressed me with his ability to build authentic Client relationship while maintaining an acute sensitivity to the personal needs of the individual. More
Sprinter with wire wrapped around axle The Mercedes Benz service team were amazing! I had my Sprinter van towed in on 11/19/18 and they got it back to me on 2/1/19. I didn't think they w The Mercedes Benz service team were amazing! I had my Sprinter van towed in on 11/19/18 and they got it back to me on 2/1/19. I didn't think they were going to be able to do it but with the right parts it was good to go. Marlena kept me informed throughout the process and was very knowledgable about what was going on. The biggest delay was waiting on the part from Germany. More
Experience We had our Sprinter and GL 63 serviced here. Care and service superior as always. Refreshment bar is a plus, nice waiting area. Retail shop good f We had our Sprinter and GL 63 serviced here. Care and service superior as always. Refreshment bar is a plus, nice waiting area. Retail shop good for shirts, etc. More
Absolutely outstanding: Seven-Star! Mercedes-Benz of Oklahoma City offered absolutely seven-star service for our E300 and our GLE350 cars last month. They had always been excellent, but Mercedes-Benz of Oklahoma City offered absolutely seven-star service for our E300 and our GLE350 cars last month. They had always been excellent, but now they almost cannot be bettered. We live in Norman. They picked up our cars from home, performed the service that was due, and dropped the cars back in a few hours, all well done. Not only that, their communication at every stage was truly awesome. As their drivers left their facility to pick up our car(s), they texted us, and provided a link that would give the location of the driver in real-time; and similarly when they picked up our car and dropped it back. It is an unbelievable level of service. I hope they can keep it up! More
Five Star Service Great personalized service! Michael knows my car and treats it as his own. He is knowledgeable and responsive to all my questions. The entire thing is Great personalized service! Michael knows my car and treats it as his own. He is knowledgeable and responsive to all my questions. The entire thing is smooth and painless. Exactly what I want in a service center. More