Mercedes-Benz of Oklahoma City - Service Center

Great job Took a while because of the holidays but in the end great job George did great informing me on the status of work being done Took a while because of the holidays but in the end great job George did great informing me on the status of work being done More

Tires are hot garbage I bought a 2018 Benz E-Class exactly one year ago. Took the car in today for scheduled maintenance and found out I need new tires!!!!!!! The car has I bought a 2018 Benz E-Class exactly one year ago. Took the car in today for scheduled maintenance and found out I need new tires!!!!!!! The car has 17,000 miles on it!! When we questioned this, we were told the tires were only 20,000 mile tires. Are you kidding me!! On a $65,000 car I get 20,000 miles tires. Of course they said they would happily put two new tires on for $600!!!! But guess what, they would be 20,000 mile tires as well. I don't know if this a dealership issue or a Mercedes issue, but I did not plan to buy a new set of tires every single year. This is ridiculous. Not a happy customer. I will buy my own tires, no more Mercedes junk tires for me. More

Lance is a great advisor Lance is always a great advisor. He explains the issues/options well to a non automotive type customer!! I love the new location!! ALso love the tir Lance is always a great advisor. He explains the issues/options well to a non automotive type customer!! I love the new location!! ALso love the tire pressure feature when u drive in!! More

Excellent service, Outstanding facility and staff During my visit I was treated with the utmost respect and felt very welcome. Upon conducting research into my issues George was able to assist me and During my visit I was treated with the utmost respect and felt very welcome. Upon conducting research into my issues George was able to assist me and kept me informed throughout the whole process. The waiting area is 1st class with a transparent view of the maintenance bays (that were kept spotless!) so that you know exactly what type of service is conducted.The facility is one of the best that I have encountered and look forward to my next visit More

personal attention, excellent on time service I am met at the door by my service supervisor, and processed for service within a few minutes. Loaner car brought up immediately. My car returned when I am met at the door by my service supervisor, and processed for service within a few minutes. Loaner car brought up immediately. My car returned when promised, and washed clean. More

Great experience from beginning and beyond! From purchase sales person, Debra, to service supervisors, including the first class loaner, love my car, love the service, love the dealership! Eve From purchase sales person, Debra, to service supervisors, including the first class loaner, love my car, love the service, love the dealership! Every person is highly trained, attentive and helpful! Highly recommend! More

overcharged for a battery that did not need to be replaced, The sevice attendant made now attempt to show me defective battery or the test results for the battery which was less than 6 months old. I had the car The sevice attendant made now attempt to show me defective battery or the test results for the battery which was less than 6 months old. I had the care detailed before I brought in my garage kept car and the dealership left it out overnight and gave it back to me with water spots. More

Super team I am very pleased with the service at Mercedes in OKC. The people are very helpful and prompt. I recommend this service center very strongly I am very pleased with the service at Mercedes in OKC. The people are very helpful and prompt. I recommend this service center very strongly More

Had work done while in travel status. Great service accommodating our compressed schedule while traveling in the area. We needed some service completed on a recently purchases Sprinter. K Great service accommodating our compressed schedule while traveling in the area. We needed some service completed on a recently purchases Sprinter. Knowledgeable and friendly service. I would not hesitate to recommend you to others. More

George Nicholson is the best! You guys ALWAYS take the best care of me. I have bought many cars from you and the service has always been great. And I thank you for that! You guys ALWAYS take the best care of me. I have bought many cars from you and the service has always been great. And I thank you for that! More