Mercedes-Benz of Oklahoma City - Service Center
Edmond, OK

359 Reviews of Mercedes-Benz of Oklahoma City - Service Center
Excellent Service Lance McHenry is my technician. I am thoroughly satisfied with the service provided me by Lance and his team. Service was prompt and complete. Than Lance McHenry is my technician. I am thoroughly satisfied with the service provided me by Lance and his team. Service was prompt and complete. Thanks More
Marlenea was great! Marlenea really went the extra mile in processing a tire reimbursement back to a vendor for me - included holding onto the damaged tire, taking photos Marlenea really went the extra mile in processing a tire reimbursement back to a vendor for me - included holding onto the damaged tire, taking photos, processing the reporting, emailing attachments, etc. That is solid customer service! Thanks Marlenea! MITCH More
Excellent Customer service! This dealership is top notch! We are always treated with respect and professionalism from sales to service!!! I would highly recommend this place to This dealership is top notch! We are always treated with respect and professionalism from sales to service!!! I would highly recommend this place to everyone!! More
Great customer service! This is one place we actually enjoy going to visit when our Mercedes needs a service or anything minor, although we have only been twice, we are alwa This is one place we actually enjoy going to visit when our Mercedes needs a service or anything minor, although we have only been twice, we are always greeted with a smile and treated like royalty. The lounge is very comfortable and offers many snacks and beverages while you wait. Top notch service, highly recommend! More
Service The most delightful service I have ever received. I drove in and rested in a comfortable lounge less than one hour and everything was complete The most delightful service I have ever received. I drove in and rested in a comfortable lounge less than one hour and everything was complete More
"I am a VIP" I purchased my first Mercedes in 2008 and I have always had my car serviced at Mercedes of OKC. Every time I drive into the service garage the staff I purchased my first Mercedes in 2008 and I have always had my car serviced at Mercedes of OKC. Every time I drive into the service garage the staff makes me feel like a VIP. I always look forward to seeing Frank, I know he will have my loaner car ready "right on time" I'm never late to my next appointment or meeting. I want to Thank You for your promptness and assertiveness. More
Happy with relocation! So glad that the dealership is now in Edmond! Much more convenient parking, service area and waiting areas. Service was handled quick and professional So glad that the dealership is now in Edmond! Much more convenient parking, service area and waiting areas. Service was handled quick and professional. Highly recommend. More
What a wonderful experience with everyone there,we never ha. We were on the road working and 2000 miles from home but from the moment we pulled in we felt at home. The entire staff took care of our every need a We were on the road working and 2000 miles from home but from the moment we pulled in we felt at home. The entire staff took care of our every need and I felt like we were a true priority,this is exactly why we purchased a Mercedes Benz!!! I would like to personally thank Marlena and Scott for making this the best experience in how to treat clients... A-1 .... More
Manufacturers Recall Service I gave a 5 star rating because the new facility is state of the art and beautiful. I was lucky enough to have my GLA worked on in the bay right in fr I gave a 5 star rating because the new facility is state of the art and beautiful. I was lucky enough to have my GLA worked on in the bay right in front of the waiting area. So, I saw everything that was done. The female technician was professional, thorough and very careful handling my GLA. She had her work checked before releasing it. I appreciate her manner of delivery and love the care MB of OKC shows each vehicle. There attention to detail is greatly appreciated. So happy to be able to take my car here!!! More
Expensive but they treat one right. Still having trouble with cruise control. It goes off for no apparent reason. But the dealership tries to fix it and still takes good care of me. Still having trouble with cruise control. It goes off for no apparent reason. But the dealership tries to fix it and still takes good care of me. More