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Mercedes-Benz of Oklahoma City - Service Center

Edmond, OK

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359 Reviews

359 Reviews of Mercedes-Benz of Oklahoma City - Service Center

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August 05, 2018

Excellent Service Lance McHenry is my technician. I am thoroughly satisfied with the service provided me by Lance and his team. Service was prompt and complete. Than More

by Louella777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cynthia McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mercedes-Benz of Oklahoma City responded

Thank you so much for your kind words, we will be sure to pass them along! Please reach out if there is anything else we can do to help.

August 04, 2018

Marlenea was great! Marlenea really went the extra mile in processing a tire reimbursement back to a vendor for me - included holding onto the damaged tire, taking photos More

by Stupidtosignup4this
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad your experience here has been wonderful! Please let us know if there is anything else we can do to make your Mercedes-Benz experience more enjoyable!

August 04, 2018

Excellent Customer service! This dealership is top notch! We are always treated with respect and professionalism from sales to service!!! I would highly recommend this place to More

by tthem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Bradley, Nick Bankston
Sep 04, 2018 -

Mercedes-Benz of Oklahoma City responded

Thank you so much for your kind words, we will be sure to pass them along! Please reach out if there is anything else we can do to help.

July 30, 2018

Great customer service! This is one place we actually enjoy going to visit when our Mercedes needs a service or anything minor, although we have only been twice, we are alwa More

by Silverfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Bradley, Nick Bankston
Sep 04, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad your experience here has been wonderful! Please let us know if there is anything else we can do to make your Mercedes-Benz experience more enjoyable!

July 30, 2018

Service The most delightful service I have ever received. I drove in and rested in a comfortable lounge less than one hour and everything was complete More

by Randyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mercedes-Benz of Oklahoma City responded

Wow, we truly appreciate your kind words. Please let us know if we can help in any other way. Thank you for being a customer!

July 25, 2018

"I am a VIP" I purchased my first Mercedes in 2008 and I have always had my car serviced at Mercedes of OKC. Every time I drive into the service garage the staff More

by ca.lawson29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mercedes-Benz of Oklahoma City responded

Thank you so much for those kind words! We are so glad our team has been able to help. Let us know if there is anything else we can do to help!

July 23, 2018

Happy with relocation! So glad that the dealership is now in Edmond! Much more convenient parking, service area and waiting areas. Service was handled quick and professional More

by cphull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Challis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad you are enjoying the new facility. Please let us know if there is anything else we can do to make your Mercedes-Benz experience more enjoyable!

July 21, 2018

What a wonderful experience with everyone there,we never ha. We were on the road working and 2000 miles from home but from the moment we pulled in we felt at home. The entire staff took care of our every need a More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dounn
Sep 04, 2018 -

Mercedes-Benz of Oklahoma City responded

Needing repairs when traveling (or anytime) is never fun but we are so glad our team was able to help make it as easy as possible. Please reach out if there is anything else we can do to help.

July 15, 2018

Manufacturers Recall Service I gave a 5 star rating because the new facility is state of the art and beautiful. I was lucky enough to have my GLA worked on in the bay right in fr More

by MMustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Thayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words! Please let us know if there is anything else we can do to make your Mercedes-Benz experience more enjoyable!

July 08, 2018

Expensive but they treat one right. Still having trouble with cruise control. It goes off for no apparent reason. But the dealership tries to fix it and still takes good care of me. More

by FLiP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Challis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mercedes-Benz of Oklahoma City responded

We're sorry you are still facing issues, but we are glad our team has been responsive and helpful. Please let us know if there is anything else we can do to make your Mercedes-Benz experience more enjoyable!

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