Mercedes-Benz of Oklahoma City - Service Center

Great service, great people, great products and a great team! I have recommended Mercedes Benz of Oklahoma City to friends and family and look forward to working with them in the future. team! I have recommended Mercedes Benz of Oklahoma City to friends and family and look forward to working with them in the future. More

This woman should be the poster child of excellent customer service across the nation! She is so kind, professional, easy to talk to, and always gives 100% at every part of her job. As far as I’m conc customer service across the nation! She is so kind, professional, easy to talk to, and always gives 100% at every part of her job. As far as I’m concerned, if I’m dealing with vehicles, I only want to deal with her. She makes your busy stressful day seem care free with the way she treats you. I’d give her 10 stars if I could, and it still wouldn’t be enough! More

Jesse Thayne was very rude and unfriendly. I drove 30 miles to drop off car. He lectured and argued with me for about minutes and I left without getting my car fixed. I will never be back. I plan on buy miles to drop off car. He lectured and argued with me for about minutes and I left without getting my car fixed. I will never be back. I plan on buying a new MB as soon as I get this one fixed and sell it. I will travel to Dallas where they will treat me like a human being. Unless you have a brand new car I would not use their Service Department. More

We live in the panhandle of Oklahoma. Marlenea Steffens Service Consultant has been a delight. She has helped us so much getting our van fixed. She was able to get our van picked up from the Winnebago de Service Consultant has been a delight. She has helped us so much getting our van fixed. She was able to get our van picked up from the Winnebago dealer and get it serviced for us. She saved us 6 hours of driving. She is amazing. More

Tim is a very helpful person and is always there to help me with all the parts and services. It’s hard to find customer service like this me with all the parts and services. It’s hard to find customer service like this More

Marlena has been very helpful with my Mercedes Sprinter camper van. I also was very pleased with the service technician who did work on the van. He took time to come out when I was picking up my van to exp camper van. I also was very pleased with the service technician who did work on the van. He took time to come out when I was picking up my van to explain some issues to me about an adjustment I had requested. More

Paul and Marlenea in the service department were incredibly helpful when we brought our Sprinter Van into the service department on our cross country trip. This was the 3rd Mercedes dealer we stoppe incredibly helpful when we brought our Sprinter Van into the service department on our cross country trip. This was the 3rd Mercedes dealer we stopped at because we were having engine trouble. The first two dealerships incorrectly diagnosed the problem and assured us everything was fixed. When we got 1200 miles from home, the check engine light came on again. Paul quickly diagnosed the problem and they even had the parts sent over night and fixed it the next day so we could get back on the road. They gave us a loaner vehicle for our night in Oklahoma City and got us in and out as quickly as they possibly could. We made it back home to Nevada without any further issues. Thank you Paul and Marlenea! More

Mercedes-Benz of Oklahoma City’s Service Department is by far one of the most professional class act service department’s that I have dealt with! I recently had my Airstream Interstate Van serviced here and far one of the most professional class act service department’s that I have dealt with! I recently had my Airstream Interstate Van serviced here and they did an absolute wonderful job. Marlena Steffens was my Sprinter Service Advisor and she was fantastic with her professional handling of overseeing the repairs on my van. Ms. Steffens was very thorough in communicating to me exactly what needed to be done, what was being done and the time it would take to complete. Marlena Steffens is definitely an asset to Mercedes-Benz of Oklahoma City, as she is Excellent with customer communications and satisfaction! Craig Walker and Paul were also two very exceptional people to work with at this service department. More

The people here go over and beyond for me every time I bring one of my fleet trucks in. Parts are in stock and turn around time is amazing. bring one of my fleet trucks in. Parts are in stock and turn around time is amazing. More

MBOKC is the best dealership ive ever experienced. A fabulous customer oriented sales professional, Ron White, is not satisfied until the customer satisfied and he strives to ensure this result. Nick, m fabulous customer oriented sales professional, Ron White, is not satisfied until the customer satisfied and he strives to ensure this result. Nick, my service representative, is personable, friendly and does an amazing job getting your automobile in and out in a timely manner. Gracious and courteous accurately describes the MBOKC atmosphere. Drive the best, or Uber. More