Mercedes-Benz of Oklahoma City - Service Center

OKC’s Best I continue to be impressed with the exemplary customer service experience provided by the OKC MB service department. I am always treated like a VIP an I continue to be impressed with the exemplary customer service experience provided by the OKC MB service department. I am always treated like a VIP and Nick Bankston provides the red carpet treatment every time I come in. If you want superior service see Nick Bankston you won’t go wrong. I am sold on Mercedes Benz OKC it is a top notch organization from top to bottom. More

Great Personal & Vehicle Service Every single staff member was professional, friendly and extremely helpful. This experience far exceeded my expectations. The shuttle service was ou Every single staff member was professional, friendly and extremely helpful. This experience far exceeded my expectations. The shuttle service was outstanding as was the driver. Thank You Mercedes OKC More

They get it wrong again I brought my car in after it was damaged on the interstate, about 6 weeks after its routine service. I came in without an appointment as the phones we I brought my car in after it was damaged on the interstate, about 6 weeks after its routine service. I came in without an appointment as the phones were not working after the move. I had the same service consultant who was again suboptimal on many levels. We ended up going back in before the work was started and speaking to a second service consultant who told us something completely different about the damage to the car. In fact, the mechanic drove the car with a completely flat tire and told us that the alignment was fine! Wow. The work at MB was going to be between 3-4 thousand dollars depending on which service consultant you went with. We ended up taking the car somewhere else. My husband and I are both MB owners and this is not the first bad service experience we have had but it is our last More

Great service experience We have always enjoyed our service experience at Merceds-Benz of OKC. Knowledgeable service staff, prompt service and welcoming customer care from th We have always enjoyed our service experience at Merceds-Benz of OKC. Knowledgeable service staff, prompt service and welcoming customer care from the service representative. Communication is very good regarding diagnosis and recommended service. Loaner car provided (we live about 250 miles away) when we bring our car in for service. Overall a much appreciated service experience. More

Top treatment! Mercedes Benz of Oklahoma, as always, delivered another super service appointment for me! I was given a loaner Mercedes car while my car was being s Mercedes Benz of Oklahoma, as always, delivered another super service appointment for me! I was given a loaner Mercedes car while my car was being serviced. The work was completed when promised. I highly recommend this dealership! More

First class service The service at Mercedes Benz of Oklahoma City is fast efficient and first class. They provide excellent service always putting the customer first. I w The service at Mercedes Benz of Oklahoma City is fast efficient and first class. They provide excellent service always putting the customer first. I would recommend them for service. More

Excellent Service Department My service advisor is George . I brought my Mercedes in with a problem and the service department and George both worked on it until it was solved . My service advisor is George . I brought my Mercedes in with a problem and the service department and George both worked on it until it was solved . Always kept me updated . And Frank that handles the loaner cars always is such a Big Help . Everyone is always so nice and eager to help. Would highly recommend this Dealership Lisa Gurley More

ASAP Service I had a large bolt stab a tire & it went flat quickly. I had AAA put on the spare tire. Then I went to MBOKC and George Nicholson greeted me and proce I had a large bolt stab a tire & it went flat quickly. I had AAA put on the spare tire. Then I went to MBOKC and George Nicholson greeted me and proceeded to put a new tire on my GLE63e. Thanks for the quick replacement! More

Great My experience and expectations are were met as usually with great service Brendon is sales was wonderful as always and was very helpful and courteous. My experience and expectations are were met as usually with great service Brendon is sales was wonderful as always and was very helpful and courteous. More

Service problem I felt like I did not belong. Waited about 45 minutes before I had to approach the car seller about my car. I would rather go to Tulsa location. I felt like I did not belong. Waited about 45 minutes before I had to approach the car seller about my car. I would rather go to Tulsa location. More