Mercedes-Benz of Oklahoma City - Service Center

Service advisor Special thanks to my service advisor Brenden. He made sure the car was fixed even when the techs couldn’t find a problem. Service is the main reaso Special thanks to my service advisor Brenden. He made sure the car was fixed even when the techs couldn’t find a problem. Service is the main reason I deal with Mercedes of okc. More

Top Notch My experience with Mercedes Benz of Oklahoma City since I bought my first Mercedes has always been top notch. It's always a positive, relaxing experie My experience with Mercedes Benz of Oklahoma City since I bought my first Mercedes has always been top notch. It's always a positive, relaxing experience. More

Very friendly,very helpful The employees in the Sprinter service department were very friendly and helpful. I talked with Marlenea and Paul and I could not have received better The employees in the Sprinter service department were very friendly and helpful. I talked with Marlenea and Paul and I could not have received better service. They were both excellent, I can say that the Sprinter Service Department at Mercedes-Benz of OKC is the best that I have ever been to. Art Adkison More

Best Dealership Great dealership with eye on customer satisfaction! Very attentive and courteous. Every customer detail is covered from pulling in, immediate attentio Great dealership with eye on customer satisfaction! Very attentive and courteous. Every customer detail is covered from pulling in, immediate attention, full details of service, great loaner service, keeping me posted on service and costs while they work on car, to picking up a spotlessly clean car when done. Could not ask for more! More

Great 1st time experience Took care of everything I needed. Gave me a brand new car to drive while mine was being worked on. Changed my battery in my keyless entry for free. Took care of everything I needed. Gave me a brand new car to drive while mine was being worked on. Changed my battery in my keyless entry for free. More

Service appointment - Oil change Process was quick from making the appointment to dropping off my car and utilizing a loaner car. Lance and his team were pleasant and professional! Process was quick from making the appointment to dropping off my car and utilizing a loaner car. Lance and his team were pleasant and professional! More

Service MIchael was professional and helpful during my service time. He kept me well informed and updated while my vehicle was being serviced. Overall it was MIchael was professional and helpful during my service time. He kept me well informed and updated while my vehicle was being serviced. Overall it was good experience. More

Twice my radio antenna broken by car wash Took my 600SL in for a oil change. Upon pick up, Advisor said the radio antenna got bent and broken in the car wash. Said a new mast was ordered. Afte Took my 600SL in for a oil change. Upon pick up, Advisor said the radio antenna got bent and broken in the car wash. Said a new mast was ordered. After 10 days of not hearing the part had arrived, was told it was coming from Germany and would take much longer. After 3 weeks I called again. Was told part was in, but could not be found. However, another mast could be had the next day. So much for the part coming from Germany. Car wash also broke the antenna on my 300 SDL a couple years earlier. More

thanks as always everybody was a big help with checking me in, keeping me informed on the progress of my vehicle, nice area to wait for completion. as always everybody was a big help with checking me in, keeping me informed on the progress of my vehicle, nice area to wait for completion. More

Very professional and friendly! I had an appointment for the 60,000 mile check on my wifes ML 350. I was promptly greeted and every aspect of the the major maintenance went perf I had an appointment for the 60,000 mile check on my wifes ML 350. I was promptly greeted and every aspect of the the major maintenance went perfectly. Scott kept me appraised of the status throughout the service and I was impressed with how friendly and helpful everyone was. Jon Phelps More