Mercedes-Benz of Oklahoma City - Service Center

Mercedes Review As always everything was Perfect!!!! Great Service and accommodations! I was early for my appointment and Scott took care of things and got me off As always everything was Perfect!!!! Great Service and accommodations! I was early for my appointment and Scott took care of things and got me off to work on time! More

Oil Change Is it part of an oil change to check the other fluids, like the windshield washer and antifreeze coolant? Because neither was done on my last visit? Is it part of an oil change to check the other fluids, like the windshield washer and antifreeze coolant? Because neither was done on my last visit? More

First Class Service, Consistency + Love the Perks I am driving my second Mercedes. The first one I drove from 2013-2016. I purchased another GL450 (used) in November 2017. I brought my second one i I am driving my second Mercedes. The first one I drove from 2013-2016. I purchased another GL450 (used) in November 2017. I brought my second one in a few weeks ago because the rear tires needed to be changed out prematurely. My service advisor was polite and helpful. The problem was peculiar, and I wasn't charged for the tire change. I am confident that they will track what happened and look into it further if it happens again. The men who hang around in the intake area are kind and helpful. I enjoy driving a brand new Mercedes while mine is getting serviced. Frank has helped in this capacity for many years and he is great. The dealership also has a very comfortable waiting room with snacks and coffee. I had my young son with me when I picked up my car and he was starving so the snacks were such a help during the few minutes they retrieved my car for me. I think it also speaks well of management that the faces I recognize have been there all along. More

Good job on difficult task I had some issues with the wood on my dash. Dealership worked very hard to make sure the new wood perfectly matched the existing and was installed cor I had some issues with the wood on my dash. Dealership worked very hard to make sure the new wood perfectly matched the existing and was installed correctly. The results are beautiful. Thanks for the good work! More

Extra mile I drove a hundred miles to have service work performed at Mercedes Benz of OKC. It was worth the drive to have a experienced technician and service de I drove a hundred miles to have service work performed at Mercedes Benz of OKC. It was worth the drive to have a experienced technician and service department do their best to solve my service issues. Thanks again. More

Repair of noisy brakes Very accommodating and efficient, appointment was timely and car repaired in the time specified. Scott was very helpful and I have no complaints. I Very accommodating and efficient, appointment was timely and car repaired in the time specified. Scott was very helpful and I have no complaints. I will be sorry when the dealership moves. More

Service and communication was excellent. My service advisor, Nick, was immediately responsive to all requests and kept me fully updated throughout the service visit. Great knowledge of pro My service advisor, Nick, was immediately responsive to all requests and kept me fully updated throughout the service visit. Great knowledge of product. Also, great loaner vehicle! More

Great Communication and Service We experienced Great Communication and Service. We were given relevant information in a timely manner. This group is well organized and knows what the We experienced Great Communication and Service. We were given relevant information in a timely manner. This group is well organized and knows what they are doing. Thanks again! More

outstanding buying experience & superior parts and service, Scott, John Paul, and the rest of the service and parts teams have welcomed the opportunity to be of assistance to me, and to take over opportunity to Scott, John Paul, and the rest of the service and parts teams have welcomed the opportunity to be of assistance to me, and to take over opportunity to make it clear to me they want me to enjoy the beautiful ML 350 i have bought recently from you dealership. i can't thank Scott, and John Paul enough for the time and effort they extended to solve my recent APPS issue to my satisfaction. not only did the solve my problem my problem, one that was apparently not lovable by MBRACE technical support, they did with a warm welcome, and a very friendly hand shake, that communicated to me they were more then happy to take on my issue, and solve the problem to my satisfaction. and they did. I love my car, and am greatly appreciative of the great people who have been a part of my experience with the OKC Mercedes-Benz dealership in ever associated depertment More

Excellent Service Excellent customer service as always. Lance is always prompt in getting back to me and keeping me posted concerning my service and equipment needs. Excellent customer service as always. Lance is always prompt in getting back to me and keeping me posted concerning my service and equipment needs. Virginia Winn More