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Mercedes-Benz of Oklahoma City - Service Center

Edmond, OK

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359 Reviews

359 Reviews of Mercedes-Benz of Oklahoma City - Service Center

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February 05, 2018

Customary first class service experience From the time I made my appointment through the drop off, follow-up communications during the service process to the final pick up, my experiience was More

by Bhs49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Thayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Mercedes-Benz of Oklahoma City responded

We are glad Jesse & our service team were able to make your experience first class! Please let us know how we can help in the future.

February 01, 2018

Service repairs Prompt service. Small repairs were made in a timely fashion. I had my car seat repaired and it looks brand new again. Still happy with my car. More

by Lovemymercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Brown
Feb 01, 2018 -

Mercedes-Benz of Oklahoma City responded

We are glad that our team was able to help get your seat repaired like new! Please let us know if there is anything else we can help with.

January 31, 2018

great as always Great service as always. Got me in on time. Got out at the promised time. I will only take my MB cars to be serviced at MBOKC More

by Steve Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Thayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Mercedes-Benz of Oklahoma City responded

We are so glad we could help, and we truly appreciate your kind words and trusting us with your vehicle's service! Please be sure to let us know if there is anything else we can do to help!

January 29, 2018

Great service from George Good service and very dependable. Small details was address and corrected. No other issues with the car. Thank you for the car wash.Extra service More

by Djoko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad our team was able to get your vehicle taken care of! Please let us know if there is anything else we can do to help.

January 29, 2018

Cold Call service of New 2016 Sprinter 3500 144 DRW Kale, I had only planned on doing a drive-by of your Service Department on Saturday Jan 27, but ended up actually getting my valve stems installed. M More

by OkcAppraiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Kale Khalili
Feb 02, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad that our team was able to help get your service needs taken care of! Please let us know if there is anything else we can do to help.

January 25, 2018

Sprinter Van Repairs Great experience getting some maintenance taken care of. Marlenea went aloe and beyond to make things easy on me, including pick ups and drop offs, an More

by kelsfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Read, Dusty Johnson
Jan 25, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad our team was able to get your Van taken care of! Please be sure to let us know how we can help in the future.

January 23, 2018

Great Service. I bought my 2013 CLS 550 January of 2016. The car was in excellent condition and I was very happy with my purchase. My experience with MB of Oklahoma More

by knuckles929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden Brown
Jan 25, 2018 -

Mercedes-Benz of Oklahoma City responded

Thanks so much for the kind words! We will be sure to pass them along. Please reach out if there is anything else we can do to help.

January 18, 2018

Always excellent! The staff at MB OKC is always on top of it. Work is completed correctly. They go out of their way to ensure everything is addressed, and corrected a More

by lakers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul (Sprinter/Metris), Samuel Resendiz, Kale Khalili
Jan 18, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad our team has been able to help! Be sure to let us know how we can help in the future.

January 16, 2018

New Tires Lance ordered the new tires and Brenden helped with getting them installed. Both did a great job. They even left the best of the old tires in my car s More

by Janiswithouttheice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden Brown
Jan 16, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad our service team was able to help! Please let us know if we can help with anything else.

January 15, 2018

great service Great service the Dealership was very clean and comfortable and fast service, they kept my in the loop as to whats was going on with my car . More

by Ronbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bankston
Feb 08, 2021 -

Mercedes-Benz of Oklahoma City responded

We are so glad we could help, and we truly appreciate your kind words and trusting us with your vehicle's service! Please be sure to let us know if there is anything else we can do to help!

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