Mercedes-Benz of Oklahoma City - Service Center

Frank is just fabulous! I never have to dread bringing one of our cars in. I know I can count him to have things lined up ready to go for me. He always has things running seamlessly, to get me in and out. one of our cars in. I know I can count him to have things lined up ready to go for me. He always has things running seamlessly, to get me in and out. Genuinely pleasant, friendly guy. True gentleman, always opens the door for me, even when I’m exiting the building! Small act of kindness, that never goes unnoticed. I appreciate your effort Frank! Keep doing you! More

I brought in my 2016 C300 to Mercedes-Benz of Oklahoma City at the end of June 2020. I worked with Jesse Thayne and he was excellent. He listened and took precise notes of the concern I had for my vehicle City at the end of June 2020. I worked with Jesse Thayne and he was excellent. He listened and took precise notes of the concern I had for my vehicle. The process to get the work completed on my car ended up taking a few weeks, but Jesse called me and kept me in the loop every few days until my vehicle was complete. I am happy with my experience with the service department and will definitely be back. More

GREAT SERVICE! I had the opportunity to go to this dealership and interact with Tim Back in parts. Not only was Tim extremely professional, patient, and knowledgeab I had the opportunity to go to this dealership and interact with Tim Back in parts. Not only was Tim extremely professional, patient, and knowledgeable, he was genuinely concerned about my needs as a customer. Tim really went the extra mile to ensure that all my questions were resolved....Thank you Tim! More

Car alignment , Service advisor / Service Manager needs Car alignment , Service advisor / Service Manager needs training , they took my money and released the car unsafe and not fixed Very unprofessiona Car alignment , Service advisor / Service Manager needs training , they took my money and released the car unsafe and not fixed Very unprofessional - they don’t care More

Very knowledgeable, very professional,Tim is the best if Very knowledgeable, very professional, Tim is the best if you need help or parts with your vehicle , Thank you Tim for your professional service an Very knowledgeable, very professional, Tim is the best if you need help or parts with your vehicle , Thank you Tim for your professional service and quick respond More

She’s the best. She’s always so polite and accommodating. If I could give her more stars I would definitely do so. The company is lucky to have her. If I could give her more stars I would definitely do so. The company is lucky to have her. More

excellent service dept. I got to the dealership several hours early due to inclement weather and they (Marlena) fit me in to their schedule and service was completed in a tim I got to the dealership several hours early due to inclement weather and they (Marlena) fit me in to their schedule and service was completed in a timely manner. I highly recommend this dealership. More

I myself work for a dealership. This store goes above and be on every time and in every department. This store has true leadership through out.Good job Todd Bondy. be on every time and in every department. This store has true leadership through out.Good job Todd Bondy. More

They are very responsive to your questions and service needs. Also considerate of your time so, they start servicing your car immediately. They continue to check on you if you're waiting. needs. Also considerate of your time so, they start servicing your car immediately. They continue to check on you if you're waiting. More

Bryon The service provided was outstanding as always. Bryon The service provided was outstanding as always. You, Marlena and Franks always take great care of my CLS and me. Merry Christmas to all Bryon The service provided was outstanding as always. You, Marlena and Franks always take great care of my CLS and me. Merry Christmas to all of you and your families. See you next year, Alice Strong Simmons More