Mercedes-Benz of Oklahoma City - Service Center
Edmond, OK

359 Reviews of Mercedes-Benz of Oklahoma City - Service Center
Superb Service My service advisor George made every effort to ensure my car was serviced at the scheduled appointment time and ready ahead of the expected completion My service advisor George made every effort to ensure my car was serviced at the scheduled appointment time and ready ahead of the expected completion time. More
Holley GL550 Service This dealership has always treated us with a respect and quality of workmanship as always. We are always treated as family. We are also looking at upg This dealership has always treated us with a respect and quality of workmanship as always. We are always treated as family. We are also looking at upgrading our current GL550 in the next 6 months and will look no further than MBOKC. More
Need offers for services I've been coming to the dealer ship for everything I have on my car ( small and big fixing ) I haven't change even my oil outside the dealership! But I've been coming to the dealer ship for everything I have on my car ( small and big fixing ) I haven't change even my oil outside the dealership! But I would like to see some offers from them sometimes. I always work with Brent, he is great guy, and the mechanical guys are awesome. The place overall has a nice environment, and would like to come every time if I need something from them. Frank Charles Is also great guy, he has been help me a lot with loaner cars. Michael Challis as well he is good guy. I really appreciate all of them. I'm going to see them this coming Wednesday at 11 I think to do some service. Regards, Abdullah Abushaibah More
Always Great Service! Having my car serviced is always a pleasant experience. Brent is the best, keeping me informed and treating me like my needs are priority one. Having my car serviced is always a pleasant experience. Brent is the best, keeping me informed and treating me like my needs are priority one. More
Employee's with positive attitude The dealership employees all seem to appreciate your business. The dealership is clean and modern. Employee's are well trained and dressed professiona The dealership employees all seem to appreciate your business. The dealership is clean and modern. Employee's are well trained and dressed professionally. Always willing to work with your schedule when scheduling service. More
Great service Having my car serviced is truly a pleasant experience. My service advisor, Brent Yates, is the best, keeping me informed and treating me like my busin Having my car serviced is truly a pleasant experience. My service advisor, Brent Yates, is the best, keeping me informed and treating me like my business is important to him. I highly recommend him and because of the way I'm treated I recommend the dealership as well. More
Great service from Brent Yates at MBOKC I have to commend Brent Yates at the Mercedes-Benz dealership in Oklahoma City for giving me, hands-down, the best service that I've ever received wh I have to commend Brent Yates at the Mercedes-Benz dealership in Oklahoma City for giving me, hands-down, the best service that I've ever received when having the service performed on my vehicle. He did not try to upsell me on services that the car did not need and he delivered the vehicle to me on his way home because it was more convenient for me. The car was clean when I received it, and the new wiper blades were in the trunk since my wiper blades were fine. This is my fourth Mercedes, and I had no idea new wiper blades came with the B service, and I suspect the dealerships before simply didn't bother to change the blades nor give me the new ones. And, as always, Frank Charles was wonderful in facilitating the loaner vehicle for me. More
Great service and support. Always consistent This dealership always meets and exceeds my expectations in every way. Whether its a purchase of a new car or simply service and even a car wash on a This dealership always meets and exceeds my expectations in every way. Whether its a purchase of a new car or simply service and even a car wash on a current vehicle, I am always pleased with the results. They make going to a dealership fun. More
Friendly, professional and reliable My wife and I already decided that we will stay in Mercedes due in part to the excellent customer relations and service. I strongly recommend Debr My wife and I already decided that we will stay in Mercedes due in part to the excellent customer relations and service. I strongly recommend Debra Osborne for new car buying and Lance Mchenry for service. Both have become trusted friends who are always eager to help and always follow up ! John Addikas has also reached out to me on more than one occasion to see if I needed anything. The support system and follow up is impressive ; even when sometimes things don't go as expected the people I have recognized herein have always offered to rectify the matter. More
Taking a bad situation and turning it into a good experience I experienced car problems on my trip to Oklahoma City from Colorado. I called Mercedes-Benz of Oklahoma City, Scott Dounn answered my call, he told I experienced car problems on my trip to Oklahoma City from Colorado. I called Mercedes-Benz of Oklahoma City, Scott Dounn answered my call, he told me to bring it by and they would take a look at it even though he knew it would be late when I arrived. I pulled into the dealership at 4:45 pm on a Friday night and a holiday weekend! The entire staff treated me as though they had all the time in the world, I never once felt that I was of any inconvenience to anyone. After taking a look at my car they knew it wasn't going to be an easy fix and needed longer to diagnose the problem. I was in town to watch my son play hockey, they got me into a car and on my way so I wouldn't miss him. This was very stressful time, but they took exceptional care of me and took as much of the stress away that they could. While at the dealership, I encountered many of the staff members and everyone of them went out of their way to see if I needed anything. I would highly recommend this dealership, the staff is outstanding! Thank you Scott, Lance and I can't remember the name of the gentleman that looked at my car or the other staff members that helped me, but thank you! I am very grateful for everyone, as they took a bad situation and turned it into good experience! More