Mercedes-Benz of Oklahoma City - Service Center
Edmond, OK

359 Reviews of Mercedes-Benz of Oklahoma City - Service Center
Service I purchased my first Mercedes a little over a year ago. I have been very happy with my car and the sales and service that I received at this dealer. I purchased my first Mercedes a little over a year ago. I have been very happy with my car and the sales and service that I received at this dealer. Ben Marler has been my service advisor and has been great to deal with. I am a very happy customer. More
Nice Job Great experience. No complaints. Car was clean. Service was timely. Price was at or below that indicated when I brought the car in and received an es Great experience. No complaints. Car was clean. Service was timely. Price was at or below that indicated when I brought the car in and received an estimate. More
Helpful Ben has been great to work with. He clearly explains the process and gives you an accurate estimate on the amount of time it will take to resolve your Ben has been great to work with. He clearly explains the process and gives you an accurate estimate on the amount of time it will take to resolve your service needs. More
Ben's the Best This guy is absolutely terrific: he's proactive (no grass grows under his feet); a great listener (looks me in the eyes and hears my situation); respo This guy is absolutely terrific: he's proactive (no grass grows under his feet); a great listener (looks me in the eyes and hears my situation); responsive (jumps to getting my car ready within the constraints of my tight schedule); a strong finisher ( greets me when I pick up my car and explains it all); and kind and patient in conversation (acts like I'm his only customer). More
Great Dealership From the minute you pull up, you feel special and that they care about your car as much as you do. They make you feel first class. They are ready to h From the minute you pull up, you feel special and that they care about your car as much as you do. They make you feel first class. They are ready to help and so pleasant. I love my car being cleaner than when I drop it off, even if just for an oil change because they always wash it. They go the extra distance. Ben Marler has always been helpful and thrifty in helping us get the most bang for the buck. I bought my Mercedes because I expected more, and I have not been disappointed. More
Worst service I've ever received Sold us a CPO e class that had been wrecked and when we complained because of the poor drive we were lied to over and over. Only found out because we Sold us a CPO e class that had been wrecked and when we complained because of the poor drive we were lied to over and over. Only found out because we took it to Tulsa MB. Rude and lied straight to my face about the issues putting my safety at risk! I'll never own another MB! More
Fine dealing with until we had any issues.... 1.no Fine dealing with until we had any issues.... 1.no trailer hitch- as told it should have- solved by sending me to get put on and reimbursing 2. Homeli Fine dealing with until we had any issues.... 1.no trailer hitch- as told it should have- solved by sending me to get put on and reimbursing 2. Homelink didn't work with garage door openers- told me to Youtube it! I called Homelink on my own and found the MB had a glitch in their system and it had to be handled differently that any YOUTUBE would say. Took him under 5 minutes to fix. 3. floormats were not the ones that fit the ML350- told me I must have changed them and was trying to STEAL from MB and get new ones. More
Friendly, professional quality service, done as quickly as possible. Expensive, but no more so than dealers of other makes. If you have service done while you wait, a nice waiting area is provided with com as possible. Expensive, but no more so than dealers of other makes. If you have service done while you wait, a nice waiting area is provided with complementary soft drinks and occasional snacks. Waiting area includes a flat-screen TV and abundant reading material. More