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Mercedes-Benz of Oklahoma City - Service Center

Edmond, OK

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359 Reviews

359 Reviews of Mercedes-Benz of Oklahoma City - Service Center

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February 11, 2015

Service I purchased my first Mercedes a little over a year ago. I have been very happy with my car and the sales and service that I received at this dealer. More

by RW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ben Marler
Feb 11, 2015 -

Mercedes-Benz of Oklahoma City responded

Thank you for taking the time to let us know about your experience here, and specifically with Ben. We are so glad it has been so positive! Please let us know how we can help in the future. ~Una

February 10, 2015

Nice Job Great experience. No complaints. Car was clean. Service was timely. Price was at or below that indicated when I brought the car in and received an es More

by dreplogle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marler
Feb 10, 2015 -

Mercedes-Benz of Oklahoma City responded

Thank you for taking the time to give your feedback! Please let us know how we can help in the future. ~Una

February 10, 2015

Helpful Ben has been great to work with. He clearly explains the process and gives you an accurate estimate on the amount of time it will take to resolve your More

by cfolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marler
Feb 10, 2015 -

Mercedes-Benz of Oklahoma City responded

Thank you for taking the time to write a review, our customer's opinions are very valuable to us. I am so glad to hear you had a great experience here and with Ben, let us know how we can help in the future! ~Una

February 10, 2015

Ben's the Best This guy is absolutely terrific: he's proactive (no grass grows under his feet); a great listener (looks me in the eyes and hears my situation); respo More

by Qremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marler
Feb 10, 2015 -

Mercedes-Benz of Oklahoma City responded

Thanks for taking the time to write a review! Your opinion means a lot to us, I am so glad to hear we (and especially Ben) make you feel welcomed and important (you are!!). Please let us know how we can help in the future! ~Una

February 10, 2015

Great Dealership From the minute you pull up, you feel special and that they care about your car as much as you do. They make you feel first class. They are ready to h More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marler
Feb 10, 2015 -

Mercedes-Benz of Oklahoma City responded

We are so glad you have had wonderful experiences here and with Ben. Our customer's opinions are very important to us and we appreciate you taking the time to write this review. Please let us know how we can help in the future! ~Una

February 01, 2015

Worst service I've ever received Sold us a CPO e class that had been wrecked and when we complained because of the poor drive we were lied to over and over. Only found out because we More

by martinandream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
Feb 04, 2015 -

Mercedes-Benz of Oklahoma City responded

Andrea, We do apologize about any inconveniences you have experienced during your visits to our Dealership, we pride ourselves in providing the highest level of customer service. As we have shown you the E-Class you purchased had a clean Carfax and a clean Autocheck; which are accident reports provided by outside sources. We assure you we would never allow a customer to leave in a vehicle that is unsafe to drive without expressly making them aware of the situation first and doing our best to remedy it if the customer allows. We also did a number of goodwill gestures to try and accommodate your concerns and remedy the issues including valet pickup and delivery of your vehicle as well as replacement of a bad tire and wheel. If you have further concerns please reach out to our General Manager, Todd Bondy, at 405-236-1224.

July 09, 2013

Fine dealing with until we had any issues.... 1.no Fine dealing with until we had any issues.... 1.no trailer hitch- as told it should have- solved by sending me to get put on and reimbursing 2. Homeli More

by jkdk10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Bratcher
August 01, 2008

Friendly, professional quality service, done as quickly as possible. Expensive, but no more so than dealers of other makes. If you have service done while you wait, a nice waiting area is provided with com More

by Dolebludger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance and others
October 01, 2007

Excellent service department and truly know the meaning of customer service. I would recommend them. More

by Skeeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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