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Mercedes-Benz of Oklahoma City - Service Center

Edmond, OK

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359 Reviews

359 Reviews of Mercedes-Benz of Oklahoma City - Service Center

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November 05, 2019

The staff at Mercedez Benz of Oklahoma are all GREAT. They make me feel like a member of the family. Especially Lance..Love you everyone, you all play such an important part. Great team. More

by Clara Starr
Recommend Dealer
Yes
Employees Worked With
Lance McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bratcher
Nov 07, 2019 -

Mercedes-Benz of Oklahoma City responded

We are so glad our team has been able to help! Thanks so much for the kind words.

November 03, 2019

I had to bring in my vehicle for an airbag recall and had the pleasure of working with David. David was incredibly helpful and kind, he provided a courtesy vehicle while my car was being worked on and also c More

by Kelley
Recommend Dealer
Yes
Employees Worked With
David Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Mercedes-Benz of Oklahoma City responded

We are so glad our team has been able to help! Thanks so much for the kind words.

November 03, 2019

It worked out in the end Overall.... service was good. There was a huge mistake at the beginning that I caught once I got home and I had already paid almost $500 that I wasn' More

by Chikajamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys that issue loaner vehicles were very nice. I don't know their names, but they were nice and attentive. , Chris Brown
Nov 07, 2019 -

Mercedes-Benz of Oklahoma City responded

We are so glad our team has been able to help, and are sorry for the hiccups along the way! Thanks so much for the kind words.

October 29, 2019

great service treated with a smile, friendly, helpful. and fast. all done with no hassle. i will continue to use your services and will expect the same every time:) More

by thelordswork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2019 -

Mercedes-Benz of Oklahoma City responded

We are so glad our team has been able to help, we appreciate your kind words.

October 28, 2019

Service details Generally satisfied with the overall service experience but DISAPPOINTED that the service portion of the owners manual was not completed for the last More

by jbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Fuller
Oct 28, 2019 -

Mercedes-Benz of Oklahoma City responded

We are glad our team has been able to help. Please feel free to reach out to our service manager, Bryon Hudgins, to discuss the owner's manual further. We would be happy to help with it. (405) 236-1224.

October 28, 2019

Mercedes Benz Service I am very satisfied with the service by Mercedes Benz. What i liked was they explain what needs to be done and show you on your car what needs to be More

by petroplanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Haunschild
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Challis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bankston, Chris Brown
Oct 28, 2019 -

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words! We are glad our team has been bale to help, please let us know if there is anything else we can do.

October 27, 2019

Tire purchase The dealship ordered my tire which not correct and had to return the next day. Everyone was pleasant so it was not an issue things were fine More

by Tramp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Nicholson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Mercedes-Benz of Oklahoma City responded

We are sorry the tire wasn't correct initially, but we are glad our team was able to help! We appreciate your kind words.

October 15, 2019

Great! Everyone listed below has been very helpful and taken care of everything I have asked for. A great group of friendly people!! They all continue to a More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Trebbien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Eixenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Fuller, Chris Brown
Oct 15, 2019 -

Mercedes-Benz of Oklahoma City responded

Thanks so much for your kind words! We are really glad our team has been able to help. Let us know if there is anything else we can do.,

October 12, 2019

Great Service We very pleased with the service we have been receiving from Mrec OKC. Thanks to Bryon Hudgins who stays on top of things when issues arise. We would More

by Dealer eater
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryon Hudgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bankston
Oct 14, 2019 -

Mercedes-Benz of Oklahoma City responded

Thanks so much for the kind words! We are glad our team has been able to help.

October 08, 2019

My experience with Mercedes-Benz of Oklahoma City has been wonderful and am very grateful and thankful for the service that has been given. They are very prompt when I arrive and all personnel are very More

by David
Recommend Dealer
Yes
Employees Worked With
Frank Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Challis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Mercedes-Benz of Oklahoma City responded

We appreciate your kind words! We are glad our team has been able to help. Please let us know if there is anything else we can do.

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