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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
681 Reviews
Call Service Center (909) 212-8400

681 Reviews of Mercedes-Benz of Ontario - Service Center

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September 18, 2021

Robert our service adviser was the greatest! He made sure he kept ups up to date on what was going on with our vehicle and made the process so easy More

by NUNU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Report | Print
Sep 19, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for allowing and service team the true pleasure of assisting you! We are thrilled to know Robert Tabor is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Best, Your Friends and Family at Mercedes-Benz of Ontario

September 15, 2021

I am a satisfied customer purchase of my new vehicle was great. My first service on my vehicle was a smooth experience. Thank You More

by kashamaward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Xu, Nichole Machen
Report | Print
Sep 16, 2021 -

Mercedes-Benz of Ontario responded

Hello, Congratulations on your recent purchase with us! We are happy to hear that both the sales & service team have provided you with great and seamless experiences. Should you have any questions, please don't hesitate to reach out to our team of experts. Take care, Your Friends and Family at Mercedes-Benz of Ontario

September 15, 2021

Thank you Tony!!! Great service! I left something in my loaner car and I received a call that they found it. Remarkably customer service. More

by CourtenayGriffin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Report | Print
Sep 16, 2021 -

Mercedes-Benz of Ontario responded

Hello there, Thank you for choosing Mercedes-Benz of Ontario! We are happy to know that your recent experience with Tony was great and that we were able to return your lost item! We look forward to serving you again at your next scheduled maintenance interval. Happy Driving! Your Friends and Family at Mercedes-Benz of Ontario

September 14, 2021

Service is always great! I love that they washed my car and cleaned the inside before giving it back to me. Everyone was friendly as well. More

by Mariap178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Report | Print
Sep 16, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario as dealer choice for maintenance! Providing the best customer service experience is always our top priority and we are happy to learn that your experience just that! We look forward to having you back at your next scheduled maintenance interval. Well wishes, Your Friends and Family at Mercedes-Benz of Ontario

September 10, 2021

This dealership is truly the best ever! What makes it so great is the professionalism of everyone that works there! They make you feel like family and always greet you by remembering your name! Aileen is More

by Mama John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afshin and Aileen
Report | Print
Sep 11, 2021 -

Mercedes-Benz of Ontario responded

Hi Mama John, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your visit with Aileen and Afshin. We'll be sure to relay over the kind words expressed on your behalf. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business over the past years and recommendations and look forward to working with you for many more years to come! Please let us know if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

September 09, 2021

Quick service, excellent professionalism, and knowledge of service. Quick service, excellent professionalism, and knowledge of service. Quick service, excellent professionalism, and knowledge of servic More

by tamistretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Report | Print
Sep 09, 2021 -

Mercedes-Benz of Ontario responded

Hi Tamistretta, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

September 08, 2021

Not satisfied with the customer service when trying to change an appointment. The leave your number callback system does not work properly. I have yet to receive a callback. In person service at the d More

by Gewashing1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Report | Print
Sep 10, 2021 -

Mercedes-Benz of Ontario responded

Hello, Your experience is important to us, and would like to offer our assistance. We are unable to locate a customer account with the information listed on Dealer Rater. Please feel welcome to contact us at at Kim.camargo@fletcherjones.com Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

September 06, 2021

Took my 560 in for a my scheduled A sevice. Staff was polite and professional from start to finish. Ree was a pleasure to work with… thanks, Ree. More

by Maceo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ree Wardak
Report | Print
Sep 06, 2021 -

Mercedes-Benz of Ontario responded

Hello Maceo, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Ree and appreciate you complimenting our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

September 02, 2021

Detailed review, friendly staff! Prompt service. Very helpful. My car was extremely nice when I picked it up. I just don’t understand why do I have to change tires as often as it’s supposed to. More

by Jessie _apan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Report | Print
Sep 02, 2021 -

Mercedes-Benz of Ontario responded

Hi Jessie_apan, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of associates are looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

September 02, 2021

Very helpful and the customer service is really good. The person that helped me at the service the department is very helpful and pleasant to talk to. More

by ebabida
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Anaya
Report | Print
Sep 03, 2021 -

Mercedes-Benz of Ontario responded

Hi Ebabida, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you again soon! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

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