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Mercedes-Benz of Ontario
4.9
565 Lifetime Reviews
3787 E Guasti Rd, Ontario, California 91761 DirectionsSales: (951) 900-3314
Service: (800) 418-0874
Parts: (888) 815-5749
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 11, 2019
"I was dealt with out most courtesy and speedy service. "
- bethExcellent service! My car was fixed on time and delivered to me washed. the waiting area is always comfortable. The massaging chairs are excellent . I always feel important when I go to Mercedes-Benz of Ontario. All the personnel are courteous and very helpful.
Read MoreEmployees Worked With
November 11, 2019
"Once again, I found I was in good hands..."
- Rose's Red, Blue and BlackOn this visit, it was time for my old (2002), but new to me, S500 to have its first B Service on my watch. I've been bringing my car to Kleber ever since I bought it in in 2018. I was a bit on edge about the cost of a service on a car with so many bells and whistles, but was pleasantly surprised with having a "normal checkup." I attribute that to the fact that Kleber has been taking good care of me up until this point...no surprises. To top things off, Kleber and his team were able to trouble shoot the cause of an odd noise that I was hearing in the car...turned out that they were able to remedy a vacuum leak in the locking system (a portion of which I had to replace on one of my last visits) and so I drove off with no more noise, and no additional charge. So, as I mentioned, thanks to Kleber, I found myself in good hands. PS, My decision to bring my car in on Halloween was a spontaneous one...my car's display was warning me that the service time was approaching, but I just swung by on a whim, and despite having what appeared to be a full plate of customers, he made quick work of processing my paperwork, and even arranged for an Uber ride to take me to my office on the opposite side of the freeway. (I then made arrangements for my own ride home to Claremont when the time came.) PPS, By stopping by on Halloween, I learned that the helpful folks at MB of Ontario have a sense of humor...it was a treat to see the various costumes, and I especially enjoyed Kleber's rendition of "Felonius Gru" - complete with the eyebrows and two of the helpful Minions at his side. :-)
Read MoreEmployees Worked With
November 08, 2019
"I always receive Great service at MB of Ontario. The..."
- TrojanI always receive Great service at MB of Ontario. The staff is always very friendly and helpful. The service is quick and efficient and I never have to wait around wasting time . The loaner car service is awesome. I would recommend this dealership to everyone. I will definitely buy my next car from them and have it serviced here . Thank you Mercedes Benz of Ontario. Grant Young
Read MoreEmployees Worked With
Featured Inventory
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Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Shuttle Service
- Television
- Complimentary Loaner Cars
- Complimentary Coffe
- Complimentary WiFi
- Children's Activity Center
- Patio Lounge
- Guest Lounge
- Boutique
