Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
681 Reviews
Call Service Center (909) 212-8400

681 Reviews of Mercedes-Benz of Ontario - Service Center

Sort by
July 27, 2021

Service was fast every one is always friendly matzi keeps be informed I love the text message feature. He fixed my car play will be back More

by Tiffany I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matzi
Report | Print
Aug 05, 2021 -

Mercedes-Benz of Ontario responded

Hello Tiffany, We absolutely value your feedback and thank you for the wonderful recommendations! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador

July 24, 2021

Service advisor Naeil is very helpful, he gives updates as to the progress of the work that is being done. . Excellent customer service. Thank you. More

by Violyd59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeil Droubi
Report | Print
Jul 26, 2021 -

Mercedes-Benz of Ontario responded

Hi, Thank you for being a valued guest and taking the time so share your genuine compliments for Naeil our team of service professionals. We are thrilled to read about the helpful and excellent service you experienced! Please feel welcome to contact us anytime. Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 23, 2021

Awesome dealership and I was highly satisfied. The tech that wrote up my plan was wonderful and even took my discount that was sent to my email. Will definitely return for another time. More

by Taryn Maso-Soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
Report | Print
Jul 24, 2021 -

Mercedes-Benz of Ontario responded

Hi Taryn, The team at Mercedes-Benz of Ontario appreciates you taking the kind sediments regarding your recent visit in our service department. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 22, 2021

Fast, efficient, and professional service. Great staff! They are truly an excellent dealership. All of my interactions with them have been great, and their cars are of a good quality. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia, Andy Tan
Report | Print
Jul 22, 2021 -

Mercedes-Benz of Ontario responded

Hi Liz, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

July 17, 2021

My first experience with MB of Ontario. I purchased my SUV here and this was my service appointment! Great loaner car and Great hospitality!! Will be back again!! More

by sstraughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Report | Print
Jul 19, 2021 -

Mercedes-Benz of Ontario responded

Hi Sstraughter, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your recent service visit and appreciate you complimenting our level of professionalism. Providing a loaner vehicle is one of the many perks we offer to our guests. Our team of associates are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 16, 2021

Professional and kind. Kept me informed of the status of my car. I wasn’t sure how to use the parallel parking to my surprise they created a video showing me how to use it. Very impressive! Only suggesti More

by Pbehrang
Recommend Dealer
Yes
Employees Worked With
Ree Wardak
Report | Print
Jul 19, 2021 -

Mercedes-Benz of Ontario responded

Hi Pbehrang, Our team of associates are excited to hear that you were assisted promptly and provided with amazing service throughout your visit with us. Providing a loaner vehicle is one of the many perks we offer to our guests. Thank you for allowing our team the privilege to earn your business and attend to your service needs! We're looking forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 15, 2021

Excellent service from the Moment when I drop off the car to the moment I pick it up . This is the only Mercedes dealership I take my car too. More

by lazaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Anaya
Report | Print
Jul 15, 2021 -

Mercedes-Benz of Ontario responded

Hello Lazaro, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of associates are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 13, 2021

Wonderful attention and service. Text communication provided easy and fast response time between service agent and customer. Time to turn in vehicle and receive it was also great. More

by xanxanm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Report | Print
Jul 14, 2021 -

Mercedes-Benz of Ontario responded

Hi Xanxanm, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your recent visit with us and appreciate you complimenting our level of professionalism. We're looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 12, 2021

The service department has world class service every time I pull in Its very welcoming. Mike Doehla of Mercedes-Benz Makes sure i get the very best service every time. More

by hapa2730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Report | Print
Jul 12, 2021 -

Mercedes-Benz of Ontario responded

Hi hapa2730, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 11, 2021

When it’s Mercedes Benz of Ontario, then it’s the When it’s Mercedes Benz of Ontario, then it’s the best! People you can trust and excellent service! Trust and quality service is had to find now More

by coptownuniforms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Report | Print
Jul 12, 2021 -

Mercedes-Benz of Ontario responded

Hello coptownuniforms, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

1
...
16
17
18
...
69