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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
681 Reviews

681 Reviews of Mercedes-Benz of Ontario - Service Center

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June 13, 2021

I truly appreciate the care given to my 22 year old ML320. Your staff did a great job . My car is an oldie but goody, looks beautiful but does need more service performed. When I can get the money toge More

by Road262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 17, 2021 -

Mercedes-Benz of Ontario responded

Hello, Our entire service team greatly appreciates your thoughtful review! Your wonderful comments about our team attending to your special beauty truly reflect our mission; delivering world-class service experiences, each and every time. Please feel welcome to contact us anytime! We are thrilled to be a part of the care and maintenance of your ML320! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 12, 2021

Very friendly and helpful staff. My service was done on time and Taylor listen to our concerned and arrange service accordingly. Very satisfied with my service More

by Rajsweta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor SooHoo
Jun 16, 2021 -

Mercedes-Benz of Ontario responded

Hi Rajsweta, We greatly appreciate you taking the time to post your 5-stars rating! It's wonderful to hear that Taylor delivered an exceptional service experience during your most recent visit with us. Glad to see we were able to get your vehicle repaired and returned to you all within a timely manner. Thank you for allowing us the opportunity to earn your business and we are looking forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 11, 2021

Eric was my service advisor...he was great. I was in a hurry to make a flight and not only was he quick to get me checked in, he arranged a ride for me to the airport. Rosie, the young lady who gave me t More

by troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie ?, , Eric Anaya
Jun 11, 2021 -

Mercedes-Benz of Ontario responded

Hello Troy, It's really rewarding hearing that both Eric and Rosie were able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Glad to see they both went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. Providing the shuttle service is one of the many perks we offer to our guests. Thank you for allowing us the opportunity to earn your business and our team of associates look forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

June 11, 2021

Easy to schedule the appointment. Good availability. Fast and simple check in and out. High quality and reliable service. Polite, helpful and friendly staff. Fair price. More

by pattyfarias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Jun 11, 2021 -

Mercedes-Benz of Ontario responded

Hi Patty, Thank you for the opportunity to serve you! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team of experts appreciate you complimenting our level of professionalism and look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

June 10, 2021

Very happy with the service I received. Was kept up to date and was advised of other issues discovered during vehicle inspection and provided with written estimates. More

by arod_5150
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jun 11, 2021 -

Mercedes-Benz of Ontario responded

Hello Arod, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your recent service visit with us and appreciate you complimenting our level of professionalism. Our team of associates are grateful to have earned your business and are looking forward to serving you for many more years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 06, 2021

Customer service is top notch, exceptional, very good and respectful people work there, they know what they’re doing, they explained every single question I have. More

by JorgeA84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 07, 2021 -

Mercedes-Benz of Ontario responded

Hi Jorge, Thank you for your business and 5 star review! It is wonderful to know of the exceptional and top notch service you received from Mike Doehla during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Warm wishes, Your Friends and Family at Mercedes-Benz of Ontario

June 05, 2021

Mike Doehla of Ontario Mercedes-Benz Is absolutely the best. Goes over and Beyond. I feel so welcomed and taken care of. Best of the best. He’s very dedicated to providing exceptional service. Thank you f More

by hapa2730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 06, 2021 -

Mercedes-Benz of Ontario responded

Hello, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your positive and accommodating service you received from Mike Doehla brings a big smile to our faces! We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for for your business and the opportunity to serve you! All the best, Your Friends and Family at Mercedes-Benz of Ontario

June 04, 2021

The service I received was super good since the first day. My advisor was always in communication. I’m very thankful with my service and specially with my service advisor Eric Anaya. Thank you so much!!! More

by nora421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Anaya
Jun 06, 2021 -

Mercedes-Benz of Ontario responded

Hi Nora, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly helpful and communicative orientated service you experienced during your visit with Eric. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Take care, Your Friends and Family at Mercedes-Benz of Ontario

May 30, 2021

Exceptional service. Thanks to Mike Doehla for a pleasant experience. All the issues with the vehicle were addressed and service performed in a timely manner. Very satisfied. More

by danielpra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
May 31, 2021 -

Mercedes-Benz of Ontario responded

Hi Daniel, Thank you for your business and 5 star review! It is wonderful to know of the pleasant and timely service you received from Mike during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Kind regards, Your Friends and Family at Mercedes-Benz of Ontario

May 28, 2021

I prefer to service my car there. Persistent level of Care and never pushy in terms of offering their service. Knowledgeable staff. Good communication. Trust their expertise. More

by MAAN KATTASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
May 28, 2021 -

Mercedes-Benz of Ontario responded

Hello Maan, It's really rewarding hearing that our team was able to assist and provide you with outstanding service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

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