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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
681 Reviews

681 Reviews of Mercedes-Benz of Ontario - Service Center

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February 15, 2021

Great service under the current Covid-19 circumstances. It was a bit unusual not being able to sit with a cup of coffee--at least I didn't even go into the building to try. I had someone come with me so th More

by nursecharly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Feb 16, 2021 -

Mercedes-Benz of Ontario responded

Hello, Your business and wonderful recommendations regarding your recent service with Mike Doehla mean the world to us and we couldn't be more pleased to know of the time and attention you were assisted with to ensure a safe and pleasant experience! Thank you for taking the time to recognize our team efforts and rewarding their commitment and dedication with your 5 star rating! We look forward to seeing you again at your next scheduled visit! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

February 15, 2021

My Service advisor, Mike, is the best. Always keeps me up to date on my car’s status. Very helpful in informing me of what options and costs are available, if any. Go out of his way to make sure I’m totally More

by Bickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Mike’s assistant is very pro-active in helping me thru any situation., Mike Doehla
Feb 16, 2021 -

Mercedes-Benz of Ontario responded

Hello, We all take great pride in serving our guest well and are thrilled to know that Mike Doehla always provides you a helpful and professional experience from beginning to end! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

February 12, 2021

Everything was done very fast and am pleased with our come. Service advisor was there at schedule time and greeted me for auto service. Thank you will return for next schedule service in future. More

by jalvarez47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Feb 12, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for posting your 5 star review and mentioning the timely efforts of your service advisor Phil! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! Thanks again, and we look forward to your next scheduled service with us. All the best, Your Friends and Family at Mercedes-Benz of Ontario

February 12, 2021

Service Advisory is Excellence! Seriously, you have a Service Advisory is Excellence! Seriously, you have a wonderful team , I hoped to have the best of service all ways in the future and I look forward More

by Dakirtley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Harlow, Tony Garcia, Johnny Jabbour
Feb 12, 2021 -

Mercedes-Benz of Ontario responded

Hello, We absolutely value your feedback and thank you for the 5 star rating! Our talented team look forward to providing you the same great service experience again at your next visit with us! Warmest regards, Your Friends and Family at Mercedes-Benz of Ontario

February 07, 2021

I always get excellent service from Mike Doehla my service advisor and the whole staff is friendly and competent. Mike is very professional and always keeps me informed on the progress of my service. More

by beverly223@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Feb 08, 2021 -

Mercedes-Benz of Ontario responded

Hello Beverly, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding Mike and the many years you have worked with him. We couldn't be more pleased to read of his amazing level of service ensuring your visits are handled with the utmost professionalism and thorough communication. Thank you for your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

February 06, 2021

Best service I have ever received. Staff was extremely helpful and ethical to one's needs. Definitely referring and returning for future services and purchases. More

by steve.alderete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McConnell
Feb 09, 2021 -

Mercedes-Benz of Ontario responded

Hi Steve, All of us at Mercedes-Benz of Ontario are so thrilled to have the opportunity to serve you! Our team was pleased to read that you found our dealership to be the most helpful & ethical. We are truly grateful to have earned your business and genuine recommendations! It is our greatest hope to work with you for many years to come. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

February 05, 2021

This was my first visit to MB of Ontario as an unexpected emergency walk-in due to electronic and battery issues. Each service person I encountered as listed below was friendly, courteous, attentive, respons More

by JesseOuwens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gil, Christian Lopez, Lana Burnett
Feb 06, 2021 -

Mercedes-Benz of Ontario responded

Hello Jesse, Thank you so much for your awesome review and 5 star rating! We are sorry to read of the unexpected emergency you encountered and so thrilled to know our team was so very welcoming with such friendly, courteous and professional attitudes through out your service visit. We are truly grateful for your business and genuine recommendations! Please feel welcome to contact us anytime! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

February 05, 2021

As always excellent service was provided by the service department. I have purchased two cars from Mercedes-Benz of Ontario. Staff is always kind and Welcoming More

by Lunaoscar24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Feb 06, 2021 -

Mercedes-Benz of Ontario responded

Hello, Your amazing 5 star review brought smiles to all of our faces! On behalf of our entire team, we thank you for posting your review and mentioning excellent efforts of our team! The team at Mercedes-Benz of Ontario is truly grateful to have you as a loyal guest! We look forward to your next scheduled service with us! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

February 05, 2021

Robert was very helpful and was very polite, he also explained everything to me clearly and gave me no problems at all he is the best! More

by luisdanielzuniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Feb 06, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for your business & the 5 star recommendations for Robert! The team at Mercedes-Benz of Ontario look forward to assisting your with all of your Mercedes-Benz needs! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

February 05, 2021

Everything was made easy at MB Ontario, from obtaining a loaner vehicle to picking up my serviced vehicle. Tony Garcia is the greatest. He coordinated all service needs exceptionally and met all my high exp More

by Cohira
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Feb 06, 2021 -

Mercedes-Benz of Ontario responded

Hello Cohira, Your amazing 5 star review brought smiles to all of our faces! On behalf of our entire team, we thank you for posting your genuine recommendations and mentioning Tony Garcia and his exceptional level of service! We are so grateful to have earned your business & look forward to your next scheduled service with Tony! Best, Your Friends and Family at Mercedes-Benz of Ontario

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