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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
681 Reviews

681 Reviews of Mercedes-Benz of Ontario - Service Center

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January 23, 2021

Excellent service! Tony Garcia assists us with our maintenance service needs. Easily check out a loaner car. Upon picking up my car and returning the loaner was smooth in and out experience. More

by renegibson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 26, 2021 -

Mercedes-Benz of Ontario responded

Hi Rene, We couldn't be more grateful to know Tony Garcia provided a visit worthy of a 5 star rating! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! We truly look forward to serving you again! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

January 19, 2021

Great service knowledgeable staff and very friendly thank you for everything you guys do. Thanks for I bought a car from you guys love the service. More

by rcervan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 19, 2021 -

Mercedes-Benz of Ontario responded

Hello, We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Our team is grateful to know of their exquisite service as we are truly honored to have earned your business & recommendations! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

January 16, 2021

There are no words to describe Aileen Lopez. She is the best and should be on the Executive Team for customer service. She has been the sole reason for my dedication to Mercedes Benz of Ontario. I have p More

by Star4jass
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aileen Lopez, Natalie Duncan
Jan 18, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for your business & the 5 star rating! Alieen and our Mercedes-Benz of Ontario team are truly privileged to assist you during with all of your beautiful Mercedes-Benz needs! We could not be more touched to have your genuine sediments as we are beyond grateful to consider you part of our Fletcher Jones family! Thank you for allowing us the opportunity to earn your business! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Ontario

January 14, 2021

I was very pleased and satisfied with the service I received for my vehicle. Everyone was very polite and professional. The employees observed covid safety precautions. More

by Cathy
Recommend Dealer
Yes
Employees Worked With
Danika Doering
Jan 14, 2021 -

Mercedes-Benz of Ontario responded

Hi Cathy, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts our service team put forth during your service visit and appreciate you complementing our level of service. Thankyou for your business, we look forward to welcoming you back! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

January 14, 2021

Great place to do business, workers are very courteous always wanted to help in every way possible. Service to my vehicle always a job well done never have or had any issues. More

by Romaldo simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 14, 2021 -

Mercedes-Benz of Ontario responded

Hi Romaldo, We are so thrilled to know you consider a dealership a great place to conduct business! Our team couldn't be more pleased to read of the courteous and helpful manner your were assisted with! We are grateful for your business and look forward to providing you that same awesome level of service and your next scheduled visit! Best, Your Friends and Family at Mercedes-Benz of Ontario

January 13, 2021

Service was top notch. My service adviser helped me with everything I needed. The Mercedes Benz service experience is like nothing else in the industry. Everyone takes great pride in helping the customer. More

by Matdivo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chien
Jan 14, 2021 -

Mercedes-Benz of Ontario responded

Hello, Wow! Thank you for your compliments and 5 star review! We are so pleased to know of the top notch service Kevin provided addressing all of your vehicle needs. Your wonderful rating reflects our mission; delivering world-class service experiences! Thank you for your business! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

January 12, 2021

The service person very details and updated status everyday When I pick up the car he will go through everything. Good good good good good More

by Ros-917
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jan 13, 2021 -

Mercedes-Benz of Ontario responded

Hello, We absolutely value your feedback and thank you for the 5 star rating! ! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

January 12, 2021

Everyone at Fletcher was courteous and eager to help when I had questions! My service rep was an excellent young professional representative offering his assistance. More

by Rose M Echeverria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
Jan 12, 2021 -

Mercedes-Benz of Ontario responded

Hi Rose, The team at Mercedes-Benz of Ontario strives to be the best in the business, and we are thrilled to know your recent service visit truly exemplifies that! We are happy to read of the attentiveness he dedicated to ensure your concerns were properly addressed. Our team is grateful for your business and our entire team looks forward to welcoming you back! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

January 08, 2021

Fast service, the attention to detail is really impressive. Professional personnel, they solve all my questions. Great experience. Thanks . I would come back and refer to friends More

by Romina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Jan 08, 2021 -

Mercedes-Benz of Ontario responded

Hello Romina, Thank you for your feedback as we are so flattered to read your genuine compliments about our teams attention to detail and personable professionalism! Providing world-class service to all of our guests is paramount to us and we are truly thrilled to know of your experience. All of us at Mercedes-Benz of Ontario look forward to welcoming you back! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

January 01, 2021

Great service, ease of use getting in and out Phil and Natalie were great advisors to work with. Thank you for taking care of my car! More

by LydiaD63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson, Natalie Duncan
Jan 03, 2021 -

Mercedes-Benz of Ontario responded

Hi Lydia, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Ontario

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