Back

Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
681 Reviews

681 Reviews of Mercedes-Benz of Ontario - Service Center

Sort by
December 30, 2020

Mercedes-Benz of Ontario has great customer service. Everyone is very friendly. They do excellent work when you get your car serviced. Tony explained everything in detail. I had a positive experience. More

by Kelly Velasquez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 01, 2021 -

Mercedes-Benz of Ontario responded

Hi Kelly, Thank you for your business & the 5 star rating! We are happy to read that our entire staff treated you very well! The team at Mercedes-Benz of Ontario is truly flattered to have your generous compliments and look forward to assisting your with all of your Mercedes-Benz needs! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 29, 2020

Exceptional Dealership. Staff are professional, very systematic, easy, convenient and fast. My Service Advisor has always been exceptional. Thank you Mike Doehla for your prifessionalism and expertise i More

by Louise Pastelero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Dec 30, 2020 -

Mercedes-Benz of Ontario responded

Hi Louise, We absolutely value your feedback regarding the exceptional service you receive working with Mike Doehla and thank you for the 5 star rating! ! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 27, 2020

I had a new service representative. Phil. I was very knowledgeable and informative to me. He updated me while my car was being serviced and gave me options. More

by Alli Lea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Dec 29, 2020 -

Mercedes-Benz of Ontario responded

Hi Alli Lea, All of us at Mercedes-Benz of Ontario are truly flattered to have earned your business and feel privileged to have your excellent recommendations for Phil! Thank you for the opportunity to serve you! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 19, 2020

It’s a pleasure working with MB Ontario for my vehicle maintenance. They confirm your appointment and promptly take care of clients as they arrive. The check-in process is seamless as well, and they take More

by nunigurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Medina, Frank Wannes
Dec 21, 2020 -

Mercedes-Benz of Ontario responded

Hello, We greatly appreciate you taking the time to post you 5-star review! Thank you for baring with us during these turbulent times and following the health guideline to ensure the safety of our guests and our team. Thank you for allowing us the opportunity to earn your business and our team of experts look forward to serving you for many more years to come! Please let us know if we can be of any further assistance to you now or in the future. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

December 17, 2020

My service advisor Christian Lopez was courteous and professional. He advised me with the ongoing service of my vehicle. I had two recall services and windshield replacement. He provided me with two dis More

by Moses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
Dec 21, 2020 -

Mercedes-Benz of Ontario responded

Hello Moses, Thank you for your 5 star review and genuine feedback regarding the courteous and Professional service you experience working with Christian Lopez and our fine team! We take great pride is serving our guest well and thrilled to have you as part of our Fletcher Jones Family! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Ontario

December 14, 2020

My husband and I have been going to Mike Doehla for several years. His attention to my concerns was excellent this visit as it is every time. The system of keeping me aware of the service performed, ex More

by Nanane350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Dec 14, 2020 -

Mercedes-Benz of Ontario responded

Hello, Wow! Our team at Mercedes-Benz of Ontario is truly flattered to read your generous sediments for Mike Doehla and the many years you have worked with him!! We take great pride in seeing that our guests are provided with thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 10, 2020

The customer service is always great thanks to Mr Perez and the sales and management team It’s always a pleasure having great customer service More

by Nitas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Azar, Pedram Samadian, Christian Lopez, Daniel Perez
Dec 10, 2020 -

Mercedes-Benz of Ontario responded

Hi Nitas, All of us at Mercedes-Benz of Ontario are truly flattered to have earned your business and feel privileged to have your excellent recommendations! Thank you for the opportunity to serve you! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 09, 2020

Excellent service from Mike Doehla! This is my third MBZ and i always go to him. Rest of the staff are very couteous and helpful too! More

by Mercedes girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Dec 09, 2020 -

Mercedes-Benz of Ontario responded

Hello, We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is wonderful to hear that Mike Doehla has always delivered an outstanding service experience! Thank you for your loyalty to the Mercedes-Benz Brand and the opportunity to have earned your continued business. We look forward to welcoming you back! Warmest Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 06, 2020

Very good service,friendly worker. during this COVID -19 situation, worker wearing mask and sanitized all possible areas to prevent spread. I feel safe to be there More

by winniehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
Dec 07, 2020 -

Mercedes-Benz of Ontario responded

Hi Winnie, Thank you for the opportunity to serve you and taking the time to compliment our level or service! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth by the team at Mercedes-Benz of Ontario! We look forward to welcoming you back! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 03, 2020

Mercedes Benz of Ontario, specifically Mike Doahla, made my service appointment care free, even with the required Covid precautions. Drop off, was expeditious, and pickup was quick. More

by bsafesas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Ted Moreno
Dec 03, 2020 -

Mercedes-Benz of Ontario responded

Hello, It is truly wonderful to have your kind sediments regarding the dedicated professionalism & pleasant service experience you had working with Mike Doehla! We take great pride in serving our guest well and thrilled to have such genuine recommendations regarding our teams commitment to the safety for both our staff and our wonderful guests! We look forward to welcoming you back! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

...
31
...