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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
803 Reviews

803 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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January 22, 2024

Manager was helpful in guiging me and taking care of the business . I like the service More

by SHREYASBAXI2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
January 21, 2024

Eric,Chris,Frankie,Scott,Thomas,Justin,& Miguel were very helpful and kind and made my experience a good one. More

by fsacheli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Chris Justin Miguel Ronnie, Thomas Tzimoulis, Caiya Davis, Frank Scott, Walter Pensa
January 21, 2024

Brought my car in for the annual state inspection. Everyone was friendly and the inspection was done quickly. The waiting area is very comfortable. More

by TUXEDOLODGE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa
January 20, 2024

Every step of the way I was informed of the status of my vehicle Professional Loaner vehicle was available More

by bcbrown201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis, Frank Scott
January 20, 2024

The Best! They take their time when servicing your vehicle and confirm before continuing the job. More

by MADAMROSS246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis, Frank Scott
January 19, 2024

This dealership was very Knowledgeable of the service I needed , it was fast service, and the place was clean. More

by tamara.miller97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
January 18, 2024

Clean, comfortable and caring. Good work done. Only downside is how long the wait for an appt. More

by DFEDUN.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Frankie in the service dept is the best. He always takes the time to explain any unexpected additional services that need to be done on the vehicle More

by EBEE9106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

I always feel welcome when I am interacting with the folks. Even on a holiday weekend, there was a quick start to getting the work completed. More

by KWHAUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Great and friendly staff. Always helpful and knowledgeable. One of the best customer service around. More

by ALESIASORRENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar in service department plus the rest of the group, not sure of their names who looked at my car, Caiya Davis, Frank Scott
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