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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
770 Reviews

770 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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December 22, 2023

The staff is very professional and the dealership is always clean. I’ve been going there for years and I’m never disappointed. More

by JNS845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Omar and the service was great on my visit very professional, I will always return here for service. More

by TYRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar
December 21, 2023

Scott is very efficient and knowledgeable. Did exactly as we asked and we were finished in an hour. Service video very helpful. Thanks. More

by MIMBASCIANI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
December 18, 2023

It took 45 minutes and several different departments to simply ask for the status of the work on my vehicle. I had to call back several times and different departments to get anyone to response. I first c More

by JOSEPHGALEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Bateman
December 17, 2023

Great dealership -- Always reliable and service excellent. Conveniently located a pleasure to deal with. that's all More

by IGNOTO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Martinez, Caiya Davis
December 17, 2023

Excellent service and sales. Omar was excellent in service.. kept me updated on my car. More

by GMLADY2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar in service
December 16, 2023

Called for an inspection for my E-350 and the staff was amazing helping me get it done asap More

by TUITT1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
December 16, 2023

The service was great. The associate was ver y polite and professional. However the waiting time was two and a half hours as compared to the one to one and a half hour I wa More

by EOGARBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the associates name
December 14, 2023

Frankie was very cheerful and professional guy. He was helpful in spite of some delay from getting the piece from the company. More

by ZOKSANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Very friendly, knowledgeable service team. Showroom is extremely clean and well run. Wait was a bit long More

by BARBLYNN0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
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