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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
801 Reviews

801 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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August 03, 2023

Service was fast and reps were very attentive. Helped each other out when needed as well. More

by SDEL246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
August 02, 2023

I was extremely impressed with your service department and the technician that sent me a short video about the service he provided on my vehicle. More

by TBHEALY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if the service techs name
August 01, 2023

Frank Scott and his team where amazing helped me and my friend out when we didn’t have a appointment. That being said my friend who owns 4 mercedes (2 glc300, a s580 and a gl550 ) said he is only going to More

by CRAIGNOLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
July 31, 2023

I was very impressed with the reception upon my arrival. Staff courteous., information about the car: recall, etc looked into and shared. Turn around time short. I intend to return and refer to that servi More

by RROMAIN62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
July 30, 2023

Scott Cruver did not seem to care much about my car being repaired. I had to make numerous inquiries about the status of the repairs. My car was sitting in the dealership for a week after i was told on Monda More

by MARCINLUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cruver
July 29, 2023

Always gave an early reservation very reliably outstanding job I Appreciate you guys.Yours.Truly Fitz. More

by FITZC97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Scott
July 28, 2023

Appreciated the video outlining and prioritizing what needs to be addressed. Scott was easy to work with. More

by QUALIANOFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
July 27, 2023

Great service by tech. Liked the engine and undercarriage video and explanations. Consultants gave a list of issues and of the B service which I plan to schedule. More

by FLAN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
July 26, 2023

Purchased new car couple weeks ago. Nice dealership and courteous service. Eric was very accommodating and professional! More

by MB owner
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis, Walter Pensa
July 26, 2023

Professional and courteous team that make the car buying experience smooth and enjoyable. Staff is knowledgeable and helped us through the process with information More

by ARUN229
Recommend Dealer
Yes
Employees Worked With
Victor Parra, Thomas Tzimoulis
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