Back

Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
801 Reviews

801 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Sort by
July 26, 2023

Purchased new car couple weeks ago. Nice dealership and courteous service. Eric was very accommodating and professional! More

by MB owner
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis, Walter Pensa
July 25, 2023

Great service rep but the cleaning inside of car was not done just a vacuum. More

by jhickey2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
July 25, 2023

I had a bad experience there Twice and not comfortable thinking about going elsewhere for repairs More

by ESALESJR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
July 23, 2023

The Mercedes-Benz of Orange County is the BEST! !! Everyone you encounter at this dealership is highly professional, courteous and the Service Department goes over every detail of your service. Ms More

by MICHAELDEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
July 22, 2023

Scott was the most helpful service rep I’ve ever worked with at any Mercedes. We appreciated his honesty and ability to clearly explain the issues. Will make a point to return to Mercedes of Orange Count More

by SMWEINER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
July 22, 2023

Very bright and clean. Waiting area is a nice size to accommodate customers. Condiments available for customers and staff. Staff very professional and friendly. More

by cookie0120.sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
July 21, 2023

Respectful and helpful throughout the entire process. Eager to ensure I received the best service. More

by Dbonefont14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The quality of service I received not only for my car, but for myself as a client was above from beyond expectation. More

by wah174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis, Caiya Davis
July 21, 2023

Best experience I could have ever asked for! Chris Taccetta was amazing to work with and the experience was top notch! More

by sp6986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
July 20, 2023

A beautiful and very clean facility. Sales department, service department, ..., all very nice people to deal with. The coffee machine needs a maintenance job, though! More

by NYBELG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
63
...