Back

Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
788 Reviews
Today: 7:00 AM - 6:00 PM Open Now
View All Hours

788 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Sort by
July 18, 2023

I had an exceptional experience at the Mercedes Benz service center, all thanks to Scott! His professionalism and expertise were evident throughout the entire process. He went above and beyond to addres More

by S.thezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
July 17, 2023

Very helpful. Courteous. Clean environment. Helped a great deal. Frankie in service is the best. More

by JOHNPERSICO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Caiya as always was very supportive and explained everything about my service. Service technician did a great job as well, and the video review is a great touch. More

by DAVIDWVV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
July 17, 2023

don’t buy a mercedes, people who work here are cool but everything else is a no go. More

by MDINGER30
Recommend Dealer
No
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Arthur , Caiya Davis
July 16, 2023

Love the professional service I received. Everyone is extremely helpful. Scott knows my vehicle and answers an and all service questions I have. More

by EVA4747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bateman
July 16, 2023

Everyone very pleasant services was very excellent and I will recommend my friend and family More

by THEZANLUCETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie
July 16, 2023

I received wonderful service from your dealership. My salesperson Eric Makofsky was wonderful and spent lots of time explaining the features of my new electric car to me. His patience was amazing and More

by ELLEN8
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky, Thomas Tzimoulis
July 16, 2023

I brought my car in for a recall and the issue was resoveled. I am pleased that everything got done. More

by DANNIVISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

It was my first time there and everyone made me feel super warm and welcomed. I felt like I belonged. They also kept me updated on the entire process which was such a fresh change! More

by alytan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

I had great service. Everything went smoothly. Car looks great and runs fine. Loved your new coffee machine. Thanks! More

by MDDINAPOLI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
...
63
...