Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
773 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
773 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Sort by
July 02, 2023
I had the pleasure to work with Josephine. She was lovely. From the moment we walked in we told her exactly what we was looking for. We found the car at a different dealership. And she made th She was lovely. From the moment we walked in we told her exactly what we was looking for. We found the car at a different dealership. And she made the call and the car was delivered!! I’m a in love with my 2024 GLE! More
by floresnataly84
Verified CustomerEmployees Worked With
Josephine
July 02, 2023
Frankie took care of my car and solved all mechanical issues. He kept in communication and was wonderful as my mother was undergoing heart surgery. He was more than compassionate and professional. My ca issues. He kept in communication and was wonderful as my mother was undergoing heart surgery. He was more than compassionate and professional. My car was fully resolved and running like a dream. More
by CAMARO9510950
July 01, 2023
Great people to work with knowledgeable and friendly. . wouldn't take my car anywhere else. . wouldn't take my car anywhere else. More
by JONJON0
July 01, 2023
The changing the prices with each different person is unpleasant..very rude over the phone when presented with different prices. unpleasant..very rude over the phone when presented with different prices. More
by CWLARIOS81
Employees Worked With
Other Employees :
Scott bretman is a rude and disgusting attitude, no patience to explain or treat people!!!!
June 30, 2023
Friendly, everyone was attentive Welcoming, from Biginin to end. Will go back for sure. Thanks Biginin to end. Will go back for sure. Thanks More
by MESODY
June 29, 2023
Great service excellent people no issues will alway use Mercedes of Orange County thank you Mercedes of Orange County thank you More
by estolowski
June 27, 2023
Great and clean environments. The sale consultant Victor Vazquez is the best person that I ever dealt with. He is unlike the typical sales rep. He is nice, friendly, and patient. The sale consultant Victor Vazquez is the best person that I ever dealt with. He is unlike the typical sales rep. He is nice, friendly, and patient. I highly recommend him More
by DAVID
Employees Worked With
Victor vazquez
June 26, 2023
Helpful and everything went smoothly. They gave me a video of the work they were doing. The customer service rep was helpful. They gave me a video of the work they were doing. The customer service rep was helpful. More
by mlangbert
June 24, 2023
The greeters are friendly and prompt, the reception is very friendly and accommodating and Scott B in the service department was great. He was organized, professional, and attentive to detail. The video o very friendly and accommodating and Scott B in the service department was great. He was organized, professional, and attentive to detail. The video of my service was thorough, easy to understand and very much appreciated. Thank you for servicing my car. More
by MSTOCKMAN29
Employees Worked With
Scott B 5 stars , Caiya Davis
