Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Communication was terrible, always needed to reach out to get answers. Often received an attitude and when trying to reach a manager I was ignored. Finally when speaking with the manager the problem still wa get answers. Often received an attitude and when trying to reach a manager I was ignored. Finally when speaking with the manager the problem still was not handled and the quotes did not make any sense nor was there any attempt to come up with a solution. No longer interested in working with the service department in the future. More

Smooth It was a smooth experience Will be returning for additional service recommended Thank you additional service recommended Thank you More

The cleanliness of the environment. The friendliness of the people. Abe the knowledge of my advisor. The friendliness of the people. Abe the knowledge of my advisor. More

I have sent numerous emails and have received no response regarding the financing of my lease regarding the financing of my lease More

Mercedes Benz of orange county I was very much satisfied with the service and work done.Thank you Mercedes-Benz of Orange County. with the service and work done.Thank you Mercedes-Benz of Orange County. More

Excellent service, efficient and done correctly the first time! Mercedes-Benz of Orange County, your hometown dealership. time! Mercedes-Benz of Orange County, your hometown dealership. More

Our Salesman Eric was great to work with. Personable , knowledgeable and a true professional. Would we definitely recommend him to anyone looking for a Mercedes. Personable , knowledgeable and a true professional. Would we definitely recommend him to anyone looking for a Mercedes. More

Professional service, timely and they did not request. unnecessary work to be performed. Thank you unnecessary work to be performed. Thank you More

Very great service. Fast and easy-going. Took no longer than 15 minutes, thank you! Fast and easy-going. Took no longer than 15 minutes, thank you! More

Everything went well. Great experience but took much longer than expected My car was suppose to be done on Friday then Saturday it wasn't done until Wednesday Great experience but took much longer than expected My car was suppose to be done on Friday then Saturday it wasn't done until Wednesday More