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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
800 Reviews

800 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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February 26, 2023

Tried to charge me for failing to diagnose an obvious problem that had already been diagnosed by the next closest Mercedes dealership and that was covered under warranty. Was really hoping this dealershi More

by CRAIGMONTEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
February 25, 2023

I find this dealership to be very professional & courteous to there costumers . This is why I will continue my business with this location. More

by RREDHOOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
February 25, 2023

Frank Sandy caiya great people great service ! well done on point pleasant and courteous .it’s not ez to find good people to deal with . so I’m happy that’s the key . More

by JERRY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
February 24, 2023

Fantastic dealership! !!!!! Frankie Devita is top notch!!!!! I highly recommend this dealership and would also recommend asking for Frankie!! More

by blazar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Frankie was accommodating my experience with dealerships great thank you again for all your help. More

by DAVIDJSHANAHAN835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

Ron helped me save as much as I could with all the inflated prices that’s goes a long way More

by JFRANCOIS218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron , Caiya Davis
February 19, 2023

Everything went fast & smooth. From check in to check out. My car was done earlier than expected. Thank you ! More

by JJTTM2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
February 18, 2023

Ron is extremely efficient, gave me more information than needed and that help me complete work that was covered by my tire and rim protection. Thank you Ron you have my referrals. More

by LILIAM_ABRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron, Walter Pensa
February 18, 2023

You spend a few hours to buy a car and a lifetime in the service dept. Frank the manager and team are outstanding. I stepped away from the Mercedes brand for a short time but could not duplicate the experie More

by ANTHONYMUGNANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Batmann ( service advisor), Caiya Davis, Frank Scott
February 18, 2023

Prompt response to vehicle service, updates and follow up. Recommend this dealership to any one, thank you More

by KKOTHARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis