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Mercedes-Benz of Orange Park

Jacksonville, FL

4.6
209 Reviews

7018 Blanding Boulevard

Jacksonville, FL

32244

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209 Reviews of Mercedes-Benz of Orange Park

March 08, 2024

Andy was our service rep. He is knowledgeable about Mercedes and was very helpful. They were able to work us in quickly and provided excellent service to our car. More

by churogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Triwbridge
Mar 08, 2024 -

Mercedes-Benz of Orange Park responded

We're glad to know that Andy and our team at Mercedes-Benz of Orange Park were able to provide you with excellent service! Thank you for your kind words, we appreciate it.

February 15, 2024

Great experience working with Fred. Much better experience than the last time at Hanania Chevrolet in St Augustine. Those guys were very shady. More

by mybuick72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Thomie
Feb 15, 2024 -

Mercedes-Benz of Orange Park responded

We're glad to know you had a great experience with Fred at Mercedes-Benz of Orange Park. We strive for transparency and customer satisfaction, so it's wonderful to see that reflected in your visit. Thanks for sharing!

February 10, 2024

Great service Rodney our service advisor was wonderful everything went smooth and efficiently with no issues More

by ctzisback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney and Drew
Feb 12, 2024 -

Mercedes-Benz of Orange Park responded

We're glad to know that your service experience at Mercedes-Benz of Orange Park went smoothly and efficiently. Thanks for the shout-out to Rodney, we'll be sure to pass along your kind words!

February 08, 2024

The issue of a lousy battery is an oem issue not the store. Why buy ev when the gas powered cars have lousy batteries? More

by MSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted K
Feb 08, 2024 -

Mercedes-Benz of Orange Park responded

We appreciate your feedback and understand your frustration. At Mercedes-Benz of Orange Park, we're committed to complete customer satisfaction - please be sure to reach out directly if you'd like to discuss these concerns in greater detail with our team!

January 31, 2024

Ted on service department always provide outstanding customer service and it has been for over 15 years, when I my first MB for the first service. More

by deleons01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted service advisor
Feb 01, 2024 -

Mercedes-Benz of Orange Park responded

We're so glad to know that Ted has been providing you with outstanding service for over 15 years at Mercedes-Benz of Orange Park. Thank you for your loyalty and the positive review!

January 25, 2024

My service advisor Ted K is excellent and my service at Mercedes Orange Park had been excellent More

by skerr2916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted K
Jan 25, 2024 -

Mercedes-Benz of Orange Park responded

It's great to see that Ted and the Mercedes-Benz of Orange Park team are providing five-star service! Thank you for your business, and we'll see you down the road.

December 22, 2023

I replaced a headlight on my GWAGON 6 months ago at $580, now it's $954.. Loaners are scarce. I have been to many dealerships and since feilds took over it has become the Brumos of the 1990's. Prices terr More

by blackstar302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zarinea
Dec 22, 2023 -

Mercedes-Benz of Orange Park responded

I'm sorry to hear of your disappointment. We strive to ensure each customer feels satisfied with their experience and we are committed to keeping our pricing reflective of the top-tier service we provide. If you would like to discuss these or any additional concerns in greater detail, I ask that you contact me directly. Thank you, Paul Sanders - Service Manager - (904) 777-5900 ext. 7320

December 15, 2023

Ted continued to provide excellent service. As always, he was courteous, friendly, and professional. I enjoy working with him. He is an excellent representative of Fields Mercedes. More

by jloftheim@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Kypreos
Dec 15, 2023 -

Mercedes-Benz of Orange Park responded

We're so glad to know that you had a great experience with Ted at Mercedes-Benz of Orange Park. We strive for excellent service and professionalism, and it's wonderful to see this reflected in your visit. Thanks for the kind words!

December 14, 2023

The service department always doing great job and maintaining the my cars. The service advisor Mr.Ted and service manager Mr Paul always take care our cars best of best. Inside in the service departm More

by Michael.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Kypros, Paul, Daniel
Dec 14, 2023 -

Mercedes-Benz of Orange Park responded

Michael, we're delighted to know that Ted and Paul have been taking great care of your cars at Mercedes-Benz of Orange Park. We aim for a VIP experience every time! Thanks for the review!

December 01, 2023

I’ve been getting my car since last 10 years and I’m very satisfied, and they have excellent service More

by vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
-Ted Kypreos
Dec 04, 2023 -

Mercedes-Benz of Orange Park responded

Vinny, we're thrilled our team at Mercedes-Benz of Orange Park has earned your confidence this past decade! Thank you for all your support!

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