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Mercedes-Benz of Orlando
Maitland, FL
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family.
Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 541 reviews
May 12, 2023
John at Mercedes-Benz of Orlando was extraordinary! From start to finish he worked with courtesy and confidence to deliver my gorgeous vehicle. The transaction was seamless and this is my families se From start to finish he worked with courtesy and confidence to deliver my gorgeous vehicle. The transaction was seamless and this is my families second time buying a Mercedes-Benz with him. More
by leightaylor99
Employees Worked With
John
May 10, 2023
If I could rate this dealership 0 stars I would. We had problems and concerns with a car we recently bought. The salesman, Kyle Munoz, basically ghosted us. When we posted a Google review, we were We had problems and concerns with a car we recently bought. The salesman, Kyle Munoz, basically ghosted us. When we posted a Google review, we were invited to speak with the general manager so they can make things right. It is over a week later, and after numerous calls, we have yet to speak to a general manager or anybody at the dealership. I have never received such appalling customer service anywhere More
by hopkinssara9
Employees Worked With
Kyle Munoz
May 04, 2023
Great dealer, Claudia and Ganni where totally honest from the beginning until the end. I used to my cars from another dealer, but Mercedes of Orlando is 100% much better. I went to buy one and ended buying the beginning until the end. I used to my cars from another dealer, but Mercedes of Orlando is 100% much better. I went to buy one and ended buying TWO!!! I super recommend the dealer to everyone! More
by Mike
Employees Worked With
Claudia, Ganni
May 03, 2023
The technicians always very knowledgeable and nice, work done very professionally and on time. I always have my car serviced at this dealership. Car is in great shape. done very professionally and on time. I always have my car serviced at this dealership. Car is in great shape. More
by peterxxu
Employees Worked With
Diaz, Marcus
April 30, 2023
First thing is they answer their telephones! It is so refreshing to speak with a human being when you have questions! They are responsive and courteous as well as knowlegeable. They exemplify It is so refreshing to speak with a human being when you have questions! They are responsive and courteous as well as knowlegeable. They exemplify the MB service experience! After dealing with a bad dealership (MB of South Orlando), I am happy to drive the extra distance to this dealership! More
by lrsj411
Employees Worked With
Christian
April 27, 2023
Mercedes of Orlando in Maitland is outstanding The service was efficient and professional. The service representative, Alberto, is very respectful, knowledgeable, and responsive. service was efficient and professional. The service representative, Alberto, is very respectful, knowledgeable, and responsive. More
by KT AMG
Employees Worked With
Alberto
