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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.6
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 541 reviews

February 24, 2023

My experience was fantastic! I had to make an emergency appointment for 12pm but they took me at 8am, no problem. They had the diagnostic done in under 2 hours and my car fixed i More

by KelseyW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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Feb 28, 2023 -

Mercedes-Benz of Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Francisco my service writer from the dealership was great at explaining everything. They sent me home and picked me up the next day in a car. It was easy to deal with them and I highly recommend them. More

by Observateur123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco “Frank”
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Feb 26, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

GREAT response to a Dying battery on Friday afternoon. Thanks Marcus for being awesome in the face of adversity! More

by Bill neidlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus,
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Feb 17, 2023 -

Mercedes-Benz of Orlando responded

Hi Bill, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 12, 2023

Great service. I am not sure what else to say but overall we are happy with their service. More

by gaminib
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anass Gannaoui
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Feb 15, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 11, 2023

Desde el inicio hasta el final de la compra todo fue perfecto, el acompañamiento de la vendedora, el gerente de ventas y la gerente de finanzas fue 5 estrellas, quiero decirles que ellos hacen las cosas More

by carlosarleygomez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Grazioli, Edmond
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Feb 15, 2023 -

Mercedes-Benz of Orlando responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

February 10, 2023

My service has always gone smoothly with Raphael. He is kind and welcoming. My car is returned clean and washed with a notification phone call. This gives me time to plan my schedule and ride back. O More

by Sherylkashuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Feb 13, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 10, 2023

I travel 2. 5 hrs just for this dealership!! Amazing ppl ! From my salesman, shout out to Marcus! To Mike at service dept!! More

by Manci81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 13, 2023 -

Mercedes-Benz of Orlando responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 09, 2023

It is always a pleasure working with Rafael P. He has been our service advisor since we have owned our vehicles and recommend him for all of your service needs. More

by KD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
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Feb 13, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 08, 2023

I have been a customer for 11 years and my experience has been great. The service team is knowledgeable and friendly every time. More

by Ckane50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
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Feb 11, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

February 07, 2023

I have used this dealer ship for more than 20 years and In the past they have been great. However, my last visit with them has me very, very upset, and I would like the chance to speak to the service manag More

by rodgsand
Recommend Dealer
Yes
Employees Worked With
Mike Shattuck
Report | Print
Feb 09, 2023 -

Mercedes-Benz of Orlando responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0784 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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